Willingness to hear your situation and judgement free zone !
You have kept your word, as far as what you promise to assist and help with my credit repair in a timely manner.
the timely matter things got settle
The understanding and availability of the staff,plus how they explained everything to me about the process. And started hearing about progress from them,so soon after beginning my "clean up" journey! Very happy So far so good!
Love the fast resolution and have done exactly as promised
They have negotiated my largest account by 50%! I just started this program in late March 2023. Only down side is my credit score fell from 650 down to 520 already. Hoping it will not stay down very long.
I like that you all are working with me instead of just trying to get my money in a different way. I like that you all respond to my emails and allow me to adjust my payments. I have gone through a lot lately with employment and its been nice to have you be so understanding.
So far, so good. The work is being done!
This program was not for me. It sounded great but it's super slow! I didn't realize the lawyers get most of their fees first. You also pay a maintenence fee on your account every month. I did receive my first settlement pretty quick but my creditor would not be paid until almost 3 months later because the lawyers get paid first. I had a couple accounts in but my second settlement was predicted to come in sometime around October. That leaves all my other accounts falling further behind and accruing more interest and fees . It just made no sense. Their fee is ridiculous and almost sad how it's almost taking advantage of someone's situation. It's 20 percent of each enrolled debt. This is the total debt not the settlement amount. So on a 14,000 debt you are almost paying 3000 in fees. Even though they settled you for 7000. They focus on one account at a time which I didn't realize. I thought they would communicate with each creditor at the beginning of the program , work a settlement with each and pay them in a reasonable time/fashion. This program gave me anxiety . I canceled the program and dealt with my creditors directly. This approach saved me alot of fees and stopped the harassing calls!!
the company is on top of thing in a very timely order and manor
You let me know everything that is going on . I have only had positive things happen.
Communication these guys are great
being so helpful
I wrote a review on March 6 the following Do not do business with these people. I have posted before about the lawyer they hired on my case, increasing premiums and not doing his job. I got a call from a representative who took care of the problem at that time and she was to contact me back in January. Here it is in March and no phone call. I have called her many times and no return call. They cant do what they say. They promised me one figure and I am on my way to paying over and above what I owed on my account. Worthless. They replied the following Reply from Turnbull Law Group Mar 14, 2023 Hello Randy, We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out shortly. Thank you for the review and your comments are greatly appreciated. I received one phone call from the attorney that I had requested be removed for lack of communication a few days later. He told me he would get back to me and has yet to do so.
Everyone has been so nice and non judgmental. The process is getting done and I’m so happy!
While I appreciate the end result I have been tortured by 20 to 30 calls a day for months while this is sorted out. I also was told my credit score would only go down 10-20 points...it went from the low 600s to the low 400s, over 200 points!!!
Turnbull is very professional when interacting with the client and explain the program to better help the client in understanding how the program work.
This is the worst organization I’ve ever dealt with. I went in the program in 2019 today. I received an email and a text message from them stating that they had settled another debt and wanted me to approve an additional 24 months. I’m supposed to be done in June 2023. No one can answer where my money went to and why the debts have not been paid off. My initial call to them when I had issues about the money the gentleman his name was Eric had the nerve to tell me well what do you think we’re not supposed to get paid they have taken over $17,000 from me and my debt are still not completely paid off the biggest debt is the one they want me to do another 24 months in their program. This is crazy how can they keep taking my money and not provide me with clean debt. I shouldn’t even give them a one star they should have zero.
It was nice to see that exactly what Turnbull Law Group said would happen did with my participation. I deposited money into my SPA and they settled our first agreement.
Myrna Gale
May 26,2023If you want to feel like there is a light at the end of the tunnel, call Turnbull Law to help you get there!