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WaveSpas.com offers a premium selection of inflatable and rigid eco foam hot tubs, bringing luxury relaxation to your home.
Shop now WaveSpas.com specializes in affordable, high-quality hot tubs that provide an exceptional at-home spa experience. Explore our key product ranges:
Rigid Eco Foam Hot Tubs – Energy-efficient and durable hot tubs with superior insulation for year-round comfort. Inflatable Hot Tubs – Portable, easy-to-install hot tubs that provide relaxation anywhere.
Have questions or need help? Check out our support resources:
Troubleshooting Guide – Find solutions to common issues with your rigid eco foam spa. FAQ's – Frequently asked questions to help you choose the right spa and get the most out of it.
At WaveSpas.com, we pride ourselves on providing luxurious hot tubs that deliver the ultimate relaxation experience while remaining eco-friendly and energy efficient. Our models are designed for ease of use and durability, ensuring you get the best value for your investment. With fast shipping and excellent customer support, we make it easy to enjoy the spa life from the comfort of your own home. Shop now
Reviews 706
Paul
Jan 03,2024Fast delivery, the filters were all genuine replacement parts and fitted perfect. Would definitely recommend
Rachel Taylor
Jan 01,2024Love my hot tub it’s the best gift I gave myself in 2023. Get all my products through Wave top customer service and advice. Great quality goods, wish I had done it sooner
kieran buckwell
Dec 31,2023Wave on multiple occasions have said they have refunded, since October we’ve been waiting, they seem to do this to everyone. READ THE NEGATIVE COMMENTS No money has ever been returned, they also kept the spa which was returned which is actually theft We will continue to name and shame this business for their conduct
Andy black
Dec 21,2023Had a great experience with their customer service team. My spa heater broke and they talked me through fault finding, when that failed they helped arrange a repair for a small fee. Really can't fault their service. And can't wait to get back in the hot tub!
Tera Garcia
Dec 14,2023Bought my spa about a month ago. We had a few issues with delivery but once I contacted customer support they got back to me right away and resolved the issues quickly. We love our foam wave spa. It is really sturdy and the keys work great.
Brian jacob
Dec 14,2023A great helpful company Also a very prompt and fast delivery A1*****
clare
Dec 11,2023Fantastic service.
Jess Mitchell
Dec 11,2023Good service and delivery
Don
Dec 04,2023Excellent price, quick despatch.
Kieran
Nov 27,2023Overall experience was positive, one slight bit of confusion due to a third party courier but after contacting there support team, Tom went above and beyond to rectify, follow up and ensure that I received the extras that I ordered. Spa is a gift so I’m unable to comment on the product yet but the purchasing experience and after sales was positive.
Helen Tappin
Nov 26,2023So having been a wave customer a few years ago, we wanted to replace our hot tub and chose the Atlantic 4 person in grey as it was such a great price reduction and came with 48 free filters!! Amazing offer!! 🤩 Having gone in the website to order, there were issues with the free filters adding on, and delivery but once contacting wave customer service, Tom and paddy were fantastic and so helpful, going above and beyond sorting everything out and keeping me updated and informed at every step, great customer service!!👍👍 I would highly recommend, and the hot tub is fabulous, great value for money!
Christine Taylor
Nov 26,2023Great service thank you
Mark Collier
Nov 25,2023Second spa I’ve purchased from this company and besides being great value they’re really good and sturdy and spare parts are always available if ever needed. Good customer service too.
John Harper
Nov 23,2023Bought a tub for my kids. A couple of bits were delaying showing up but customer services sorted it out quickly and efficiently! Hopefully our new tub will give us good service :-)
Stewart Lennon
Nov 23,2023Love my new hot tub, fast delivery, thank you!
K H
Nov 22,2023Woeful customer experience. It would be a comedy if there wasn't money involved. Had a spa delivered a week ago. It leaks air from the valve and therefore deflates. I would call this a faulty product. Got in touch with Wave spa customer services and was told I couldn't return the item because they needed proof of the leak?!?! Proof of the air leak was sent in a couple of photos. Then I received this which was hilarious. "I don't mean to be a pain, but would you please be able to send us a short video of the bubbles forming from this point? Can I also please ask for your serial number? You'll find this printed on the side just above the warning label. " Who am I Steven Spielberg? Take my word for it and give a refund.
Julie Allan
Nov 21,2023Absolutely appalling customer service. Ordered a rigid foam hot tub earlier this year which was delivered at the end of July. Set it up, filled it but it immediately started leaking. Rang the customer service helpline several times and left messages but no-one got back to me so I sent an e-mail instead. Someone eventually got back to me and said my hot tub was one of a faulty batch and should never have been delivered as they were aware it was fault. Wave said they would replace the hot tub and give me a 35% refund. The replacement was due in September. I was told to dismantle the hot tub but I had disposed of the original packaging. I was told new boxes would be delivered by DPD and a collection date would be confirmed. I had to chase delivery of the boxes which were delivered weeks later and I then had to chase a collection date. I was eventually given a collection date and waited in all day but DPD didn't turn up. They eventually came the following week. I contacted Wave again at the end of September as I had received no updates in relation to the replacement hot tub. They replied saying there had been a delay and that this would now be delivered at the end of October. I chased them again at the end of October and was told my hot tub would be shipped either that week or early the following week and that I would receive tracking information soon. I chased them again by phone last week and was told that DPD attempted to deliver the replacement hot tub on 7th November but there was an issue with my address (the same address they delivered the original hot tub to and later collected from) and that a manager from Wave would speak to a manager from DPD and someone would get back to me. I have heard nothing further since then and I have now lost interest in this hot tub as this saga has been going on since May this year when I placed the order. I was initially very impressed by the customer service I received when I reported the faulty hot tub, I felt they couldn't have done any more for me but since then, the level of customer service has rapidly deteriorated with me constantly chasing them by phone and e-mail for updates and them making promises they simply cannot keep. Would not recommend this company at all.
Lucy Carter
Nov 18,2023My hot tub is amazing, we've had a lot of memories made as a family using it. Had an issue with the heater and the filter but it was so easy to contact customer services and they have helped me to get it fixed. Amazing company would highly recommend
Matt Langson
Nov 17,2023I cannot emphasis enough to stay clear of this company. Non existent customer service, virtually impossible to get through on a phone or any other form of communication and zero care given once you do get to communicate with someone. Worse mistake I have made purchasing a spa from them and has cost me thousands over and above the cost of the spa. Please stay clear if you value customer service.
9-10 Charlotte Sqaure, NE1 4XF, Newcastle Upon Tyne, GB
https://wavespas.com/
Mr andy mountford
Jan 05,2024??????????