WaveSpas.com offers a premium selection of inflatable and rigid eco foam hot tubs, bringing luxury relaxation to your home.
Shop now WaveSpas.com specializes in affordable, high-quality hot tubs that provide an exceptional at-home spa experience. Explore our key product ranges:
Rigid Eco Foam Hot Tubs – Energy-efficient and durable hot tubs with superior insulation for year-round comfort. Inflatable Hot Tubs – Portable, easy-to-install hot tubs that provide relaxation anywhere.
Have questions or need help? Check out our support resources:
Troubleshooting Guide – Find solutions to common issues with your rigid eco foam spa. FAQ's – Frequently asked questions to help you choose the right spa and get the most out of it.
At WaveSpas.com, we pride ourselves on providing luxurious hot tubs that deliver the ultimate relaxation experience while remaining eco-friendly and energy efficient. Our models are designed for ease of use and durability, ensuring you get the best value for your investment. With fast shipping and excellent customer support, we make it easy to enjoy the spa life from the comfort of your own home. Shop now
Only just bought the spa, looks class, easy to set up and inflate. Just have to order a floating dispenser and it's all systems go. Definitely recommend.
Ordered a replacement liner, had only used twice but after warranty had ran out as it had be stored awaiting use. The second time after being used a child (well behaved and used the spa sensibly) had small cuts all over his feet! After emptying the spa I found the edging of the bottom of the liner was sharp over half of one side like it had been incorrectly made/cut! Contacted customer services, aware the warranty had ran out, but as it was faulty and had injured a child I did expect more help than I got. Very unhelpful responses after days for one reply was that there’s nothing they can do it’s out of warranty. Absolutely ridiculous. Terrible customer service. And left with a hot tub I can’t use, unless I want to cut myself on some sharp plastic liner. Joke of a company. Update:- 5th September - finally agreed to refund weeks ago. Waited since 11th August for refund to be told after I’ve had to send email after email that the refund could not be processed! Ignoring my emails, won’t call me. Just one email to say it’s been passed to finance! I had to go on live chat twice to try and speak to someone! To be then told ‘I’ve been told to show you this’ and sent a screen shot saying they were ‘unable to refund’ my money! How is that helpful to me!l?! You have Basically stolen my money now !! And it looks like I’m not the only one!! No refund and no product. I will be seeking legal action if not refunded by Friday. I cannot believe a company treats people this way!!
Easy setup and great tub!!! Thank you, Paddy
From responding in minutes in 2022 this time it took days! In the end I had no choice but to buy a complete new hot tub!absolutely terribly slow unprofessional customer service. My egg was making a noise and needed a quick response as use the tub for my disabled daughter’s therapy. After brilliant service last year this company has completely let my family down. I had to purchase a whole new tub as Wave were so slow to respond After this finishes it’s usable life I will definitely purchase from a more professional brand/business. All Morgan or Tom kept emailing me is we are really busy it will take atleast 5 days to respond 🙈try over a month and still wasn’t resolved………..
No phone # to call, only had our new hot tub less than a month. Split seam, error codes, pump making loud noises. Only response from emails to ask more questions but no help.waste of $1600.
Jon Mold
Jul 13,2023Ignore the response from the company still no refund!!!! Absolutely awful company! No worth one star. I purchased an expensive hot tub, waited over a week for delivery, nothing! I had to contact the company myself, to be told that the hot tub would be delivered the week after, nothing. I have since contacted asking for a full refund. They don't even reply to my emails. I have contacted my bank and trading standards beware!