WaveSpas.com offers a premium selection of inflatable and rigid eco foam hot tubs, bringing luxury relaxation to your home.
Shop now WaveSpas.com specializes in affordable, high-quality hot tubs that provide an exceptional at-home spa experience. Explore our key product ranges:
Rigid Eco Foam Hot Tubs – Energy-efficient and durable hot tubs with superior insulation for year-round comfort. Inflatable Hot Tubs – Portable, easy-to-install hot tubs that provide relaxation anywhere.
Have questions or need help? Check out our support resources:
Troubleshooting Guide – Find solutions to common issues with your rigid eco foam spa. FAQ's – Frequently asked questions to help you choose the right spa and get the most out of it.
At WaveSpas.com, we pride ourselves on providing luxurious hot tubs that deliver the ultimate relaxation experience while remaining eco-friendly and energy efficient. Our models are designed for ease of use and durability, ensuring you get the best value for your investment. With fast shipping and excellent customer support, we make it easy to enjoy the spa life from the comfort of your own home. Shop now
Having previously owned another brand of inflatable hot tub which was of a poor quality and didn’t last 6 months, I can definitely say my new Wave spa is far superior. My family loves it and I’m no.1 dad for getting it. I was impressed with both the service and the product from Wave. Highly recommend them.
Excellent service and product. Had for a couple of years it’s really durable
All I can think at this stage is that this company is a scam. We Paid for a foam hot tub 3 months ago with a confirmation that it would be delivered in July. We have received zero updates and no one answers the phone or emails to provide an update. They were quite quick to take our money and since then I have heard nothing. Is this company even legit?
This should be zero stars but I couldn’t go lower. This company is an absolute disgrace to deal with. Their pumps break down after 3 months, their customer service is abysmal and there’s even a Facebook group for disgruntled customers of Wave !! Never in my life have I dealt with such issues and shoddy customer service. I’m intending to start a claim through the small claims court. Many have up having had their money taken by these cowboys but I’m coming for my refund ZOE !!! Edit - response to Tom…I’ve been waiting for Zoe to ring me because she’s replaced the first faulty pump you gave me and this doesn’t work either. I’ve been emailing her advising the new pump doesn’t work and BEGGING for her to ring me. STILL NOTHING.
That time already new filters and yet again Wave didn't let me down 16 filters for less than £40. Keep it going Wave.
I have had a wave hot tub for a few years now and have nothing but praise for it. I use it all summer then pack it away cleaned and it is ready to go the next summer. No fuss no worries
Love My Osaka - but I find it shocking they will not sell me a new inner liner as I am out of Warranty. I was offered 10% off another 1k tub though nice hey! Awful customer service, effectively they make the liners to deteriorate mine is 2 years old, it is not a chemical issue. it is also inside a summer house. I did not want a freebie offering cash but no, so all I would say is be careful as it is an expensive tub especially if you cannot fix an issue that occurs after 6 months. They do have spares if you are in Warranty though. I can safely say this being my 2nd Wave tub it will be my last having upgraded from inflatable. These guys should be bending over backwards byut I guess in this current climate, a 1k sale is better than a £200 replacement. I have noticed lots of people with the same issue on here and other review sites so be careful folks! Update - A brilliant discount of 10% off a new 1k tub geez thanks for that offer. Like I said I am more than happy to buy a new liner but the fact you will not sell is terrible. Also there is no sunlight I can show you where it is housed, weird how there are so many reviews disagreeing with your sentiment. Your customer service is far from brilliant.
Fast delivery, hassle free ordering. Easy to follow Web page
What a hot Tub. A bit sceptical how hot it would be and the bubbles but wow amazing-it’s our annual weekend thing to do to destress. Assembly easy, takes around 30 hours to get to heat and the chemical starter kit spot on. Overall great value and kids love it too. Many thanks Wave..😀
After a year of using an inflatable model which developed an alarming bulge, I decided that it was time for an upgrade. With the promise of increased efficiency, I chose the Osaka model and placed an order. The tub arrived a few days later and was quickly erected, single-handedly. Although the same outside diameter as our old model, there is a lot more room inside (700L v 1200L). Luckily the old quilted cover also fitted the Osaka for that extra bit of insulation. The tub retains heat better than the old inflatable so can be ready for use in a short time. The only downside is the pump which was initially very noisy but has quietened down over time although it is still slightly louder than the Lay-z-Spa model.
We have ordered a few accessories for our Wave spa, delivery is fast from placing initial order, kept up date with dispatch. The skimmer to help keep the spa clean from debris is very useful. The bubble floating cover helps maintain the heat in the spa, good value for money
ast shipping and great quality product.
Great company great range of products and accessories . Wouldn’t shop anywhere else. Customer service are very knowledgeable and really helpful too. 😊
Excellent hot tub, great quality. fantastic selection of accessories. Very quick delivery. Will definitely buy from again.
Recently ordered an inflatable 2-4 person hot tub for my daughter. Quick delivery, easy set up abd she's very happy...shame about the weather in the UK though !
I recently purchased a California spa that was faulty. Patrick from wave spas contacted me after I had left email and review. Patrick was very helpful and on talking to him he arranged an upgraded spa which has been delivered. I give 4 stars as I was told I would receive a returns label to send the pump from the California back to wave spa’s however I have not yet received this for a dpd return and the pump is packaged and waiting for same
DO NOT PURCHASE FROM THIS COMPANY! Paid £1,900 up front, but had to wait FOUR months for delivery. 3 days after delivery, Wave called me to say the item was being recalled. A month later from that phone call, they still have not refunded me, or collected the 5 large boxes in my house. Service is exceptionally poor, and clearly product quality is compromised / unsafe as they need to recall them but cannot collect them. They have tried 3 times to collect the items, but keep making mistakes. Wave now want me to organise a courier to send it back because they can’t do it….! They take ages to respond to emails, and don’t show any concern or empathy for a customers situation. They certainly can’t resolve the issues. After four months of waiting, I still don’t have a Wave Spa, I have 5 large boxes blocking my house and £2k waiting to be refunded. DO NOT WASTE YOUR MONEY OR TIME ON WAVE!!
After waiting for a delivery I was told it would be another 2 months, I cancelled the order and was told a refund had been processed. The day after, I received a dispatch notice for the original order. A fortnight later and I’ve not received the refund or the hottub. Just emails asking for reviews. So this is my review. Steer clear of anything on order from this company.
After having issues locating the filter and housing, I find that once I had finished setting up the spa, 1/4 of the jets don't work. Very disappointed and waiting for customer service to respond to my message.
SmKe_btw
Aug 22,2023Love my tub. Arrived on time and have used it all Summer. The kids have loved it they even use it in the rain, sprinting down the garden and hopping in. I bought an inflatable so we can pack it away for the winter. I also bought a paddle board from the same company (we live next to the coast) very stable and we are taking it on holiday to Corfu. Great products and company.