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Wave Spas

Hosted by David Simmons

2.5 (706 Reviews)

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WaveSpas.com offers a premium selection of inflatable and rigid eco foam hot tubs, bringing luxury relaxation to your home.

Shop now WaveSpas.com specializes in affordable, high-quality hot tubs that provide an exceptional at-home spa experience. Explore our key product ranges:

Rigid Eco Foam Hot Tubs – Energy-efficient and durable hot tubs with superior insulation for year-round comfort. Inflatable Hot Tubs – Portable, easy-to-install hot tubs that provide relaxation anywhere.

Have questions or need help? Check out our support resources:

Troubleshooting Guide – Find solutions to common issues with your rigid eco foam spa. FAQ's – Frequently asked questions to help you choose the right spa and get the most out of it.

At WaveSpas.com, we pride ourselves on providing luxurious hot tubs that deliver the ultimate relaxation experience while remaining eco-friendly and energy efficient. Our models are designed for ease of use and durability, ensuring you get the best value for your investment. With fast shipping and excellent customer support, we make it easy to enjoy the spa life from the comfort of your own home. Shop now

Reviews 706

2.5

Out of 5.0

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Andy Hartley
Oct 03,2023

Very impressed with item delivery and price ,all in all a great company to deal with

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Lawrence Turton
Oct 03,2023

Sadly after a great start with customer service our hottub was recalled, a later date roughly set for a replacement and a partial refund issued as a apology. However still being made to hunt down the apparent refund and overdue on the replacement. Been advised by my bank to goto trading standards, but loath to do so as they were so genuine at the beginning of our spa adventure.

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Mervyn Ham
Oct 02,2023

What I like about this company there very caring and are on the ball with what you order and delivery is very good one thing for sure i will be ordering from them later ie. next year as I’m not mobile at the moment I also like to thank them for there gift as not able to use the hot tub at the moment after a Major Operation hence the gift wish them all the best for the future

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sharron steel
Oct 02,2023

It’s a great sturdy fire pit, solid build but not really portable.

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James McCabe
Sep 21,2023

I purchased my WAVE COMO RIGID ECO FOAM HOT TUB, THERMAL EFFICIENT, INSULATED SPA, CHARCOAL BLACK in September 2021 and I used it October thru March of 21/22 and same time 22/23. With a few hiccups. I've gone through two heat pumps in that time. They just stop working fortunately each time they were covered under warranty. I'm writing a review now because I'm planning on opening her back up soon and I'm wondering if I should move on. Because of the biggest issue all three heaters have had. They barely go over 102 degrees fahrenheit. I had a cheap Coleman inflatable that consistently held 104 and the only reason why I moved on is because the temps started going to 109. And I figured this wavespa with a new eco design would just be cooler looking and more efficient. It just sort of sucks. Not worth the money. Customer service loves to give me run arounds about my gfi and plugs and my set up. I understand a lot of people don't know what they're doing. But I do and my Coleman in the same exact location worked perfectly for years. But if I can get a third season out of it I'll be happy I guess. I'll go back to a Reputable brand like Coleman next year.

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Alìson
Sep 20,2023

Brillant service. Quick delivery. Great customer service We had a lazy spa last time but Wave sooooo much better

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Ashley Lambert
Sep 15,2023

I wanted a small inflatable style hot tub to see what it was like maintaining and to see how much I would use it. I went with a wave spa foam tub that is octogon shaped. After about 7 months the outside black plastic weave that supports the foam started splitting at the bottom seam. It started in one spot and just kept continuing around the tub. After talking to customer service I have found there is no warranty for this whatsoever. How disappointing. I wish I had bought something else. I dont know if I will be able to fix it myself or not. My daughter and I use the spa 1-2 times a week. update-After leaving this review someone from Wavespa tried to call me and they also emailed me. I figured email would be the best way to communicate given the time zone differences between the USA and UK. I replied to the email and never heard back from anyone from wavespa. The disappointment continues!

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jasen hobbs
Sep 15,2023

I am absolutely delighted with my wave spa. I was sceptical as how something priced so reasonable could work or do its job. How wrong was I once I received this and set it up. It’s the best purchase I have made this year and I am very happy.

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Marcia Jardine
Sep 15,2023

The hot tub is great quality and the jets seem to be stronger than my last well known hot tub brand. It’s easy to set up and heats up really fast.

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S K
Sep 12,2023

There was an issue with my original order, which I was very displeased, however Wave Spa reached out to me, then went the extra mile, to resolve the problem. I’m very please with the outcome. Fantastic customer service Thank You Wave

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Stephen simms
Sep 12,2023

I originally posted this review back in February but took it down after a phonecall from customer services. They sent me a tempory inflatable liner and promised me their latest foam hot tub at cost price when it was released in the summer. They asked if I was happy with that, would I mind taking the review down, which I did. Well I heard nothing from them when the new spas were released and they haven't responded to my emails. So here is the original review. Good points first. Good range of hot tubs. Pretty good delivery times. Customer service are quick to respond. I bought a wave rigid hot tub from these 2 and a half years ago. I bought the rigid foam sided one thinking it would last a lot longer than an inflatable one and would be cheaper to run. It is cheaper to run than an inflatable but still expensive especially with energy prices what they are now. In the longer term though I think an inflatable would work out cheaper. I love the hot tub and have used it a fair bit over that period.However, although I have been pretty meticulous in looking after the hot tub it has become unusable after just 2 and a half years. The inner liner has blistered all around the inside and 2 of the seams holding it all together have just fallen away. Customer service said when they have seen this before (SO I'M NOT THE FIRST) it's because the spa has been left too long in direct sunlight (mine hasn't) or harsh chemicals have been used to clean it between water changes (I haven't used any chemicals to clean it. If you keep on top of the chemical balance there is no need to use any chemicals to clean it between water changes), or they said too much chlorine has been used in maintaining water levels (I've always kept on top of the chemical balance). I would not write this review if I thought one of those reasons applied to me because that wouldn't be fair. Customer service have quoted me approx £300 for a replacement liner. The rigid foam side spa is the best part of £1000. You can get a layzspa for less than the replacement liner so I'm thinking that would probably be a better option for anyone reading this. You could get 6 layzspa's for the price of this one + a replacement liner. Pretty sure the 6 inflatables would last a lot longer. Shame Edit after reading reply from Wavespa. I have been informed on live chat that they hope to have the new hot tubs in stock at the end of Sept. If this review is still on here by the end of October then I didn't receive the promised offer of a cost price hot tub.

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Gina Scott
Sep 08,2023

Absolutely Brilliant! I have zero negative feedback or experience; It was simple to put up, clear instructions, quick to fill, and even faster to heat up (reached up to temperature in 4 hours!) - because I had purchased additional thermal supports (air cover, bubble cover, thermal flooring). The 2-4 Atlantic fits 2 adults reasonably, perhaps 1 adult and 2 teens. The pump is phenomenally strong, the 105 floor level jets even pushed us back from the sides, amazing tech. Easy to use, and faultless. Cannot emphasis enough how for the money, this feels like a top grade spa. Top grade finishing, material and extremely comfortable. Thank you to Tom, for my delivery updates - Received both the Spa and its add-ons within 4 working days. Seamless purchase from start to finish.

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customer
Sep 07,2023

Still waiting for order 2 weeks after ordering and paying for items, not received feedback regarding missing order

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Sarah Duncan
Sep 06,2023

Excellent efficient service after our original hot tub got lost in transit. We got a replacement delivered the next day. Hot tub is great & such brilliant value for money. Absolutely love it 👌

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Mad mog
Sep 06,2023

The product I ordered arrived on time , the chemicals came in separate parcel again on time Spa is wonderful. Why did I not do this years ago

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Roy
Sep 06,2023

First class experience Loving our wave spa

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Heaher
Sep 02,2023

Very quick delivery, easy to set up, and just nice to get into. Granddaughter absolutely loves it. It’s seems very good quality.

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Mollie
Sep 02,2023

Amazing service! So good to find a company that cares! Quick response to questions and orders! Definitely will use them again!

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Tony Pickering
Sep 02,2023

We bought two paddle boards and a hot tub from Wave. Great fun, excellent service and quality. Highly recommended

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Les
Sep 01,2023

Sent wrong item. It took a few days to get sorted. But this did cause quite some inconvenience.

+441138683726 [email protected]

9-10 Charlotte Sqaure, NE1 4XF, Newcastle Upon Tyne, GB

https://wavespas.com/

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