To leave a review you need to be logged in
Reviews 594
S Saunders
Oct 17,2024Very helpful customer services. I had a problem with my email and it was sorted within five minutes. Thank you
I R
Oct 15,2024Needed to contact the wegottickets customer service for some help and advice regarding a ticket I had purchased a a while back. I emailed early evening on Monday and had a response from Tayla first thing on the Tuesday morning. Issue resolved. Looking forward to the gig. Great customer service, the speedy response was much appreciated. Thanks.
PDC
Oct 14,2024I had a problem booking tickets for an event and emailed customer service for advice. The response was very speedy and helpful, even though it was the weekend. The problem was resolved easily and tickets have been booked. Great service! Thank you.
white
Oct 10,2024A most professional friendly and courteous customer service, Tayla, dealt with my query immediately. We Got Tickets, put other ticket agencies to shame. I use them whenever possible.
Jan Mowbray
Oct 08,2024I accidentally bought too many tickets and as the instructions say no refunds, I feared I would lose the money. However, I was able to get 2 of them transferred to other events, all done very quickly and efficiently, so many thanks for that.
Julie Barnes
Oct 07,2024Very responsive to an issue I had with existing tickets and great overall communication with the organiser too. Would recommend!
Jonathan Elston
Oct 06,2024I have sold tickets to my comedy events via Wegottickets for over 10 years. Their customer service is brilliant. Easy to use and fair pricing. Would recommend to anyone who runs events
Jamie
Oct 06,2024Quick and helpful support. Thanks!
Kris Wood
Oct 03,2024Booked tickets to an event, but the event got cancelled/postponed and fair enough I received a refund for the tickets. However we didnt get a refund for their booking costs. So essentially we had to pay £8 not to see a gig through no fault of our own. Would not book through these again.
Felicity
Sep 28,2024Aiden in the customer service department is exceptional! I made an error during booking tickets and he went out of his way to help me and then follow up to ensure that I had all of the documents needed 😊 Incredible customer service!
Liz, Exeter
Sep 27,2024I bought tickets through this company for a show. We were unable to go due to Covid. I emailed to see if they could help and they have refunded me for the tickets. They got back to me really quickly with a very satisfactory solution. Very impressed.
Shanise Fowler
Sep 26,2024Tayla picked up my enquiry and responded within an hour to provide a refund for some tickets we no longer needed. Great service.
P. Clarke
Sep 17,2024I bought some tickets from this site and realised later I had lost all record of them, when they were bought etc. Emailed them and got a response straight away and my tickets were resent to me. Impressed !
customer
Sep 16,2024A very quick and helpful response. Didn't think they'd reply on a Sunday but they did. Am pleased with outcome.
John Stainton
Sep 15,2024An absolutely fantastic night. It must be like what a Taylor Swift show is like. I was dressed up in my best Lucinda Williams t-shirt and Robyn had a costume change - he changed his shirt for the encore. It's just there were fewer people and better tunes. Was able to speak to both support March and Robyn after the show too, And the busses worked for journey home.
Consumer
Sep 12,2024Excellent customer care from zin at we got tickets refunded my tickets straight away superb
Chantelle
Sep 10,2024Excellent solutions and customer service
Emma
Sep 10,2024Fantastic client support who replied and refunded my ticket within a few minutes. I like a company going for simplicity and honesty as their core values - well done.
Consumer
Sep 09,2024I couldn’t locate my ticket confirmation email, I contacted the customer support team and Zin got back to me straight away! Problem solved in minutes! Highly recommend, great service
Unit 13, Kings Meadow, Ferry Hinksey Road, OX2 0DP, Oxford, GB
http://www.wegottickets.com
Bob
Oct 18,2024I had a problem (of my own making) and Zin had it sorted straight away. So easy to contact and talk to, not common these days!