Whistl UK Ltd
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Whistl is a delivery management company providing efficient, high-quality and competitively priced services across Parcels, Fulfilment, Business Mail, Advertising and Contact Centre both in the UK and internationally.
Reviews 902
John Elcid
Dec 17,2019Order from Amazon, delivery by Whistl on Monday, no Friday, no Saturday or Sunday, revised back to Monday, but maybe Tuesday or Wednesday. What's the point of tracking when you get such CRAP service from Whistl? I hope they disappear soon.
Paul
Dec 13,2019Absolute rubbish. Whistl directed this package to Hermes who could not be bothered to deliver it, simply throwing it over the wall into the carpark of the school next door. Need I say more
James Kelly
Dec 12,2019whistl are TNT rebranDed, both absolutely inept. Im waiting for delivery of 2 items off amazon, for one of the items tracking says handed to Roya Maill, thats 5 days after dispach, for the other purchase the tracking information hasn't been updated for 5 days. Neither item delivered on time and I'm still waiting This hurts the seller reputation and end customer, whistl will not last long and dont deserve to. I am about to cancel both orders and ask for a refund. Got to a point where I wont buy online from sellers using whistl and other known inept couriers. Look at the reviews on trust pilot/google,,,,,cant all be wrong
Andrew Breech
Dec 10,2019Where the hell is my order? YT1933921266062417
MsMartin
Dec 09,2019where is my order it saids no tracking available. Will not order from here again. YT1934021266065848 is the shipping number.
Janice Boucher
Dec 06,2019I ordered a package in NS Canada to be delivered by another company and to my surprise I got a tracking number from whistl that did not work. Somehow I managed to find another tracking number and I am not getting very far with that seeing as I am in Canada and the company who suppose to have my package is in the UK. Ordered things for my daughters Christmas concert and paid 3x the amount for shipping and now I have no clue what is going on with my package and the items will now be of no use. My tracking number is 011B004A41000171003001. Can you please help me find my package and tell me the expected delivery date?
Keith Transou
Nov 27,2019Hi my name os Keith transou an i was wondering about my shipment im a small business owner who does third party ordering an my client an I haven't recieved there order tracking number tono430cn96562204301 very concernd don't wanna have too loose customers thanks in advance.
Patrick Hatrick
Nov 20,2019Shipment details created, that's it!!!!!! Tracking no way
Devone Austin
Nov 11,2019My package should have been here three days ago , I can't get in touch with no one from the company, my email are falling on deaf ears. Hopefully some one from whistl can help Parcel number : LP00153801634085
John Grange
Nov 09,2019Excellent service from Thompson Morgan. Quick delivery with notifications from whistl
Rob Snow
Nov 04,2019Why is there no 1/2 star! After 3 weeks of waiting on a parcel, I called to find it had been routed to the USA and not my country; Greece!! No apologies, no information about refunds, compensation, just a case of "It happens sometime!" Very bad!!
Darren Perrett
Nov 02,2019I didn’t think it was possible to get a worse service than Hermes but then Whistl appeared and proved me wrong.
Emma
Oct 31,2019I have a parcel on the way (apparently) but it hasn’t been delivered. The tracking hasn’t been updated since “shipment details created” which is incredibly frustrating! I tried calling whistl but it goes straight to voicemail and the mailbox is full! - presumably full of messages wondering where parcels are! If whistl actually ever read this please can you tell me who is actually delivering my parcel as I’ve tried putting my tracking number in several uk couriers sites to no avail! Where is my parcel L1067211000019808001 why doesn’t your website actually track and why don’t your staff answer the phone?!
Gedi
Oct 25,2019The delivery of my parcel has been delayed due to issues in the depot, and when I contacted the help line advising that I need the parcel by tomorrow, the adviser - Tim, informed me that he has chased for an update from the depot team and will update me as soon as he has something. Sounds good with the exception that he failed to mention that it will take 1-2 working days just to get a response from the depot, thus rendering the delivery by tomorrow impossible. When asked for his employee ID so I could raise a complaint he told he doesn't have one, which is hard to believe in a company registered in England and Wales. Service and client support is by a considerable margin the worst you can ever expect in any industry. AVOID Whistl AT ALL COST. From now on I will also check if the sellers are using this delivery company and I will stay away from them as well.
Jools
Oct 25,2019There is no way you can contact regarding a delivery and they do not answer emails I would give them a -10 if I could absolutely disgraceful service.
Eduardo Conde
Oct 18,2019We keep getting letters from Whistl addressed to a person who has not been in our address for at least 2 years. Every month we send them back with Return to Sender written all over. How can this company be so annoying that even after returning letters for 2 years they still insist on sending them out?! That's at least 24 returned letters!
Bella
Oct 12,2019This is the worst service ever!!!its sad am forced to give you even a star ,got a message on the 30th of September,2019 that my parcel has been dispatched and should be with me in a day or two ,till date which is almost two weeks am still waiting for this said parcel.Tried tracking online all I see is delivery query,called severally ,number goes to voicemail. you need to stop letting people down like this because you are spoiling their businesses!!! jjd0002257164029883 that's my tracking code,I suggest you respond and let me know why you still hold on to my parcel!
Grumpy
Oct 08,2019In the past month I have twice ordered a book - from different booksellers, both of whom have, in the past, delivered well before the expected delivery date. On the last two occasions, however, Whistl was involved in the business: one book needed more than three weeks to travel about seventy miles; on the other, ordered via Amazon, the book arrived three days after the last 'expected' delivery date (that is, two weeks after the order was placed). These were the first occasions on which the name 'Whistle' entered my consciousness - and my feeling at present is that, where this company is involved in the delivery, I might as well WHISTLE for it as expect it within a reasonable time. One star is too much. It is worse than bad. It is a company offering a service, presumably being paid for that service, and then, put simply, FAILING to deliver that service.
Mr. MICHAEL SAVILLE
Oct 08,2019Why can we not give 0 stars. How do they stay in business? Waited in all day for a parcel, checked tracking at 4pm to be told delivery attempted. No one came, no card left. Had trouble with this so called company before, same problem. They treat us with utter contempt. Lies, lies and more lies. If anyone from Whistl is reading this the no. is 0864479148544729. No idea where or when I can now get my parcel. Total farce.
Head Office, Fieldhouse Lane, SL7 1TB, Marlow, Buckinghamshire, GB
https://www.whistl.co.uk
Martin Nielsen
Dec 18,201914 days ans NO answer back. So I send then the same email 20 times a day, and will do so until the answer back. Injoy Whistl. A holes