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Reviews 741
Vicky Longland
Mar 21,2025The customer service from Leigh was fantastic. Even when the finance company’s computers were playing up, Leigh did everything to make sure I went home with the car on the day I was due to. Love my car, very happy 😃
Jay
Mar 20,2025Always great service when ever i take the car in from the team at Bells Volvo Bedford
KAREN
Mar 20,2025Luke (Burdett) at Bells Motor Group Bedford was very friendly, helpful, professional and efficient from the outset. We did not feel pressurised in any way and found the experience of buying our new Kia Sportage a pleasure! He was extremely knowlegable, answered all of our questions fully, sorted out the paperwork and delivery in a timely fashion. He handed over our new vehicle also in a very professional manner and took time to thoroughly explain the features. We are pleased with our new car but also feel reassured that it we have an issue, we could return and have the matter dealt with.
lynne johnson
Mar 19,2025A first class experience from beginning to end. All the staff very attentive and in particular Jack's support was great. He was very patient and had good knowledge of the car I was interested in.
Denise Mendelsohn
Mar 19,2025I chose Kia because after looking at many car makes I felt Kia offered the best value. We were greeted in the show room by Luke and from the start I felt comfortable and not under pressure to look or buy. Luke had fantastic knowledge of the cars and never came across as just another salesman. He answered all my questions and also giving us breathing room to explore and decide for ourselves. The process of buying was clear and informative and the collection completely hassle free. Thank you Luke for making the whole experience enjoyable and I love my new Kia Sportage.
Amanda R
Mar 19,2025Picked up our brand new kia sportage today. Fantastic experience with luke he explained everything very clearly. Even helped us with our mobile phones to connect to kia connect. Another perk of our upgrade with our new car. Luke answered all our questions without any pressure and with honesty. Definitely will be using kia again when we trade in next time without any hesitation. Very happy with the car and excellent service received. Thank you!
Mr S
Mar 16,2025Ali was really knowledgeable friendly and patient spending a few hours with us which led to us buying a new sportage
Kerry Munns
Mar 16,2025Ali was amazing at bells motor company spent a lot of time with us & really friendly
Anonymous
Mar 16,2025Had a great experience. I wasn’t sure what I wanted but Ali listened to my needs and was able to advise on some models to test drive. No pressure at all, answered all my questions honestly, and I ended up walking away with a purchase! Really happy and great customer service from both Ali and Tracey - would highly recommend.
Mrs McHugh
Mar 13,2025Professional and efficient service. Mark kept me updated on progress and next steps. Very happy with the service.
Tracy Meadows
Mar 12,2025Great service throughout the buying process. Ali the sales rep was courteous helpful and answered all my questions. The whole experience was seamless. Thank you Kia.
Naomi
Mar 08,2025Just completed purchase of a new Kia Sportage with Bells. Ali was extremely helpful and professional and it was a pleasure to deal with him.
Michael Partridge
Mar 07,2025Calm and welcoming atmosphere and very friendly and helpful staff. No rushing or high pressure sales tactics, an enjoyable experience and can definitely recommend. My sales exec was Luke who was always attentive and helpfully informative.
Malcolm Wilkes
Mar 05,2025How a Company manages issues is the acid test. Sadly, my experience with Bells Volvo, Bedford has not been good. They did finally fix the inoperable cruise control after three visits. Despite obtaining the Technical Service Bulletin (TSB) for known roof paint issues from Volvo, Poole, the Bells team were uninterested and refused to fix it. Having spoken to Volvo UK who confirmed it was a known issue and that retailers could claim for rectification works, the car was collected by Volvo, Poole who provided the customer care you would expect. They dropped off a courtesy car for the duration, and returned the car with the roof paint fixed. Volvo UK provided a payment for the inconvenience. I’m sure Bells can service cars but, they are clearly not keeping up to date with TSBs. Sadly, but unsurprisingly, I have not received any contact from Bells management as promised - this speaks volumes!
Mr Redding
Mar 05,2025Excellent service from Kia and their Sales representative Luke Burdett who handled our purchase with good technical guidance and prompt communications
Sharon
Mar 04,2025Bells Volvo customer service is excellent. Mark in the service team is extremely helpful and professional and makes the whole process from beginning to end seamless.
Duncan Everitt
Mar 04,2025I have been dealing with Mark for many many years now. He is always calm and explains what is required and the cost very well and follows up on what he has promised.
Jeffrey Wood
Mar 03,2025We have just collected our new EV3 GTS in sparkling white. It is absolutely fabulous as was the service we experienced from Bells. Luke invited me to come for a full tutorial on the vehicle prior to collection to talk me through the cars many functions. From initially attending the launch event for this new model, placing an order, taking a test drive, through to collection, Luke was attentive and helpful in every way. Well done Bells!
Kara smith
Mar 02,2025Brilliant service as always!! This is probably the 10th car I have bought from Kia and will continue doing so.
Kay BRADLEY
Mar 21,2025I have used Bells Kia for years now and they consistently provide great service, with helpful and pleasant staff. Recommended, it’s always a good experience at Bells.