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Reviews 741
Lisa J
Jun 30,2024I found a pre owned car, which was the exact model I wanted. Liam was very helpful at all stages of the sale but never crossed the line into "pushy" (which would have deterred me from buying).
John Cole
Jun 29,2024I visited Bells Kia Northampton after visiting another Kia dealer (not Bells) and coming away very confused. The salesperson I spoke to, Jack Churcher, knew exactly what he was talking about regarding the Sportage specs etc. and immediately put me at ease. He was also very friendly, not pushy at all and offered me a great deal. Based on this, I ordered a new car there and then. The order process was straight forward and the new car arrived earlier than expected - if only all car dealers worked this way. Thank you Jack & Bells Kia Northampton, very highly recommended indeed.
M Smither
Jun 29,2024We have already owned 2 Kias and have been pleased with the service provided at Bell’s Northampton. We approached Gary when we were looking at the Niro EV and he was very helpful in both explaining how the vehicle worked and with the car exchange package.
philip
Jun 29,2024The Sales Executive, Gary Page, provided excellent service all the way through the process from explaining the vehicle details, test drive, agreeing a satisfactory deal and keeping me up to date with the progress of the vehicle availability. I can thoroughly recommend Gary and Bells Northampton when purchasing a Kia.
E White
Jun 29,2024Exceptional service from beginning to end, Gary has been very helpful through the process.
Paula
Jun 28,2024Was really impressed with the great customer service from Luke Ellis in the sales team (Bells of Bedford). He helped me through every step of the process when buying my new XC40. Am totally in awe of the car too!
T Hawkes
Jun 27,2024Our company use Bells Motor Group, Bedford for all their servicing and maintenance needs for our Kia Sportage company cars. Our main contact is Georgia Cooper, in the service department, who always goes above and beyond to ensure that the vehicles are dealt with as efficiently as possible. |She is extremely courteous and always keeps us updated on progress. She is a great asset to the Kia Bells Motor Group and is the main reason we have used Bells for the last 6 years. Great job Bells, Georgia and the Team :)
Lyndsey Morgan
Jun 27,2024Many thanks to Jade!!! She went over and above when dealing with me. So very helpful and knowledgeable. Great service.
Michelle Tinkler
Jun 27,2024I’ve needed my car to go back to Kia for an intermittent fault and they have gone above and beyond. Georgia, from the service department has been totally sympathetic and worked around my personal schedule to ensure I had a courtesy car at all times. She stayed in contact frequently, called me back promptly if necessary. I thought this type of service was a thing of the past! Georgia is a credit to Kia and the whole team have my experience far better than I’ve had from elsewhere in the past. Well done Kia Bedford.
Chris
Jun 23,2024Jack has gone above and beyond over the last month making sure everything was in order. Responds to emails in a timely manner and thankfully wasn’t one of those “pushy salesman”. Made the experience stress free and would definitely recommend
Brian Tuvey
Jun 23,2024I would like to thank Jinal for the good service he provided and made the whole experience of buying a car so much easier with his experience, knowledge and being very helpful and would definitely recommend Bells to others based on my experience with Jinal. Thank you. Brian & Elisabeth
Joanne Bowden
Jun 20,2024Excellent customer service throughout the whole buying process. Callum was excellent and very knowledgeable, explaining all the cars features and taking his time to walk we through each one.
Julie
Jun 18,2024Very happy with our overall experience. Liam was very helpful and didn’t pressure us in any way. Would happily recommend using Kia Northampton.
MB
Jun 18,2024Excellent sales service from Callum Coles, professional, pleasant, responsive, knowledgeable and kind. Responded to all of my queries, gave sound advice, not pushy, worked to tight timelines and overall Callum was a key reason why I bought the vehicle. I will unreservedly recommend Callum to friends and family considering a Volvo purchase, he is a huge asset to the business. I also found brief interactions with other showroom staff very pleasant and the respect shown to customers is evident between staff also, well done Bells Northampton on that winning culture.
Mr James Cory
Jun 17,2024Liam was very friendly, helpful and informative throughout the whole process.
Gemma MB
Jun 16,2024Recently purchased my first Volvo privately. Having never owned a Volvo before I was uncertain on different options available, models, how the interactive app works with the car etc. I also need a couple of maintenance jobs completed on it. I called the Bedford Volvo branch and spoke with Charley Walker and her customer service has been fantastic from start to finish. She has called me back when promised, been very efficient and helpful and even though I’ve asked so many questions, she’s not once made me feel like a burden! She’s really helped to put my mind at ease and explained things very well and it has been a pleasure dealing with her and provided me with a really good impression thus far. Thanks Charley!
David Woodley
Jun 15,2024Bought and had my Cars serviced at Bells for nearly 15 years. Mark and the service team are great and always very welcoming and accommodating.
Kieran Branston
Jun 14,2024Excellent customer service from Gary, made the whole process straight forward from start to finish
AS
Jun 14,2024James Bundy assisted me through the purchase. Very helpful, funny, and most importantly very knowledgeable about the Volvo car I bought. Great experience, thank you
Greg
Jul 02,2024We recently purchased a new XC90 from Bells Volvo Bedford. We had a great experience with James Bundy. James was always full of useful info and provided a great service. He was keen to chat about the car and about our purchase and made us feel really valued and he seemed genuinely interested in us. He was able to give us a smooth handover when we traded in our old car and made collection day really good. The car looked great!!