Thanks so much Gary amazing customer service all the way through the process he's a credit to your company thanks for being great Gary 😊
Today’s 1 year service on my Kia was just so straightforward, we had a lovely warm welcome from Georgia Cooper, who had everything ready. I love the video health check to view and the fresh wash as well. I have been buying cars with kia for 10+ years and see no reason to do otherwise.
Visited the Bedford Bells branch to have a look at a 7 seater. A sales guy was sitting in the chair and was not at all welcoming. When we asked if we can see the interior of the car, his first response was reminding us of the cost of the car before even we could view the car. Reluctantly he got up and took the keys to unlock the car. Later we asked a few questions about the car and wanted to discuss further in detail. However he didn't seem interested and was busy making a coffee for himself from the coffee machine. Didn't even have the manners to offer us. We are still shopping around however should we wish to buy Kia, it will never be from the Bedford branch.
We had an excellent experience purchasing our Volvo XC40 recently. Callum was friendly, helpful and a pleasure to deal with. Would thoroughly recommend.
Review of Luke at Bedford Kia for my recent purchase on the 18JAN24. Luke made the whole process painless, dealing with all my enquiries promptly and dealing with little issues that arose smoothly. He had a lovely manner was friendly, efficient and polite throughout the purchase. Sent on behalf of Mary
The staff here are so helpful. Had a call back the dealer I bought my car from were so unhelpful so I took it to Bells , Then decided I would have it serviced there , All the staff are friendly and make dealing with them a good experience
We dealt with Liam, he was very helpful
Gary was so lovely, an absolute gent! Really knowledgeable and kind. Understood my wants and need exactly
Great service and very helpful and friendly assistance. Would thoroughly recommend anyone thinking of using Bells.
Another fantastic visit to Bells Volvo in Bedford! Mark on the Service desk is always really knowledgeable and helpful whether it be booking our cars in or helping to find parts. Thanks again for your great service!
Best in class here just excellent service and cups of tea too.Mark Knight continues to offer such a great personal service
Great service from Callum Coles at Bells Volvo. Friendly and knowledgeable, took us through the buying process with ease. When we picked up the car he took us through all the instruments and controls making it a great experience. Followed up with a phone call a few days after purchase to check all was ok. Faultless!
Great service and provided additional information requested no issuesz
Excellent service. No waiting and kept me informed about progress.
very good service today at bells kia receptionist charley was very efficient with a lovely smile
Great service from Charley - thank you .
Another great experience with Bells Kia Northampton with the purchase of my latest Sportage. Excellent service from Gary Page in keeping me informed of the progress of my order and answering all my questions very quickly. Hand-over of the new car was perfect and I am very happy to carry on being a customer of Bells.
Mark Knight, you are a perfect example of what customer service excellence is all about. Well done and thanks again for looking after me. The Bells Volvo service team always delivers.
Mitchell has been exceptionally thorough and courteous during the purchase of our new KIA NIRO. Car has all we need and excellent. Big thank you Mitchell and a credit and asset to Bells KIA. Pat & Mel
Consumer
Apr 15,2024This is my third car with Kia and I can’t fault them! Jack has been amazing over the past 6 years, and has made the process seamless from start to finish. He has always been on hand to answer any questions I have, and he has kept me updated on the tracking of my new vehicle. Thank you! I would highly recommend Kia.