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Reviews 741
Kerry Fox
Mar 27,2024Very friendly, helpful and efficient service from Jack Churcher. We purchased a Kia Sportage and Jack kept us frequently updated whilst waiting for the delivery of our beautiful new car. Jack happily answered all our questions and was very informative - my husband loved the coffee at Bells Motor and was asking Jack questions about the coffee which Jack happily answered. Thank you Jack and Bells Motor for all your kind help.
Donna Anslow
Mar 27,2024Amazing customer service from Georgia who immediately solved my dilemma Very smooth process for booking my car in for a MOT and service, from beginning to end. Well done Kia Team
Oliver D
Mar 27,2024Jack Churcher was great to work with - professional, organised and beyond helpful. A great car!!
James Robinson
Mar 26,2024Thank you to Luke at Bells Kia Bedford for making our purchase and trade in go smoothly. Many thanks.
Amanda
Mar 25,2024Good communication and Aaron was very friendly. We had a minor error with an order of an accessory but was quickly resolved. Thank you
chris king
Mar 24,2024Been serving my Kia Cee'd at Bells for the last few years and wouldn't go anywhere else. Georgia Cooper is a great service advisor, explains thing very clearly and always provides updates during the day, to let me know how things are going. She is always very helpful in booking any follow up work that needs doing and making sure its done at a time that works for me. Great help, great service 10/10!
Cally
Mar 24,2024I’d been using another Kia dealer since buying my first Kia in 2010 but thought I’d try Bells (Bedford) for my current car’s second service. Immediately, it was a much better experience. There was no waiting to be served - as soon as I went through the door, I was greeted by both receptionists and helped by Georgia. Georgia was prepared with my information, went through everything that I needed to know, provided the appropriate forms for signature and took me to my courtesy car. She also talked me through the use of the car (I’d never driven a car without a regular gearstick or handbrake, so the help was appreciated). The courtesy car was amazing - actually a great advert, as I’m tempted to upgrade now! I received a call later that day to say the car was ready (I’d received an inspection video in the meantime), and I picked it up early the next morning - again from Georgia, who also talked me through everything that had been done. Overall, a great experience. Taking my car in used to be something that I dreaded (my previous Kia dealer had stopped providing me with a courtesy car in the past few years as I drive an automatic, but have a manual license, so I always needed to find alternative transport). I’ll definitely be using Bells from now on - they provided a great service overall, with a friendly atmosphere within the dealership and knowledge and experience both from the mechanic who provided the service/video update and Georgia on the service desk.
Kim Mawson Scott
Mar 23,2024Excellent job, thanks. Booked in when I wanted and very helpful booking staff. Service done to high standard.
Mrs Williams
Mar 23,2024Recently had my 50k service and 2nd MOT and Kia Bells Group Bedford. The customer service is always high standard and great communication from Georgia and the Kia technician. Thank you
Guest
Mar 23,2024Fantastic service from Callum Coles!!
Tina Broadbent
Mar 23,2024Had a fantastic service from Gary from start to finish. Great communication by phone and email.
David Todhunter
Mar 22,2024An annual service for my V60 which they were able to do while I waited. Mark Knight was my contact and he was very helpful as usual (I've been using Bells Volvo Bedford for several years).
Raewyn Kilner
Mar 22,2024Gary Page was superb trading in our old golf for a year old Kia. Everything was clearly explained and he responded promptly to our calls where we needed a couple of clarifications. Would recommend to anyone looking for a Kia.
C&B
Mar 22,2024Amazing service. Aaron was brilliant and led us through every stage of the process of buying our car. Before we drove away he made sure we were comfortable with all the functions of the car. The after service has been great too, checking we are okay with everything and making sure we are still happy with our purchase, which we very much are. Great value and support. I’ll be coming back for all MOTs and services too.
Stephen Barton
Mar 22,2024Callum Coles was a pleasure to deal with. From arranging a test drive and eventual handover of my XC90 I found Callum to be professional and courteous. I would thoroughly recommend Bells Motor Group.
Matthew R Gilbride
Mar 21,2024Callum really took care of everything and I had a great experience buying my V90cc
Simon Stephen
Mar 21,2024My XC60 broke a front spring and I took it in to Bells and they repaired it straightaway. Very quick service.
Mrs Kerfoot
Mar 21,2024We have today brought a Kia Niro used car from James. James has given us first class service from start to finish and we are really impressed with him. We would certainly recommend James and Bells to our family and friends. Thank you James
Patrick
Mar 20,2024Aaron Cottrell did a great job finding us a new car, the process was quick and we were constantly updated with the various developments. Easy and enjoyable service all round.
Colin Gray
Mar 27,2024Thanks to Jack and staff for getting our new Kia Niro on time and helpful support while waiting for order