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CarePatrol Franchise Systems

Hosted by David Simmons

4.5 (854 Reviews)

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Reviews 854

4.5

Out of 5.0

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Carla Glatts
Apr 30,2021

I would like to thank Mary Ann Pickell for all her help in choosing the right Assisted Living Home for my mom. We are very happy with Heather Glen and my mom is too, she can't stop talking about their food and the friendliness of the staff and great care!!! Mary Ann is the perfect person for this job and to work with. She really cares about the work she does and shows a great amount of empathy and compassion. This was a decision I thought I would never have to make, but over the past few months there were too many ambulance rides and hospital stays. Mary Ann thoroughly reviewed my moms well being, financial and personality traits and made a few good suggestions based on what she can afford. She was also very helpful on guiding us with the Veterans Assistance and hiring the best agency to help us speed the process up. She also was great answering questions through the application process and she put any worries I had to ease. Mary Ann is wonderful and I would recommend her in a heartbeat. We are happy to have found her and move quickly with getting my mom the best care and her forever home. I did not know anything about Care Patrol prior to my mom needing to find a home and it's great to know there is such a service for our elders and families. THANK YOU SO MUCH!!!!!

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Tom
Apr 29,2021

Great resource. Simplified the process and added confidence to the decision.

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JB
Apr 29,2021

We needed to find an Assisted Living facility for my mom in a very short time. Kristen was amazing in helping find a place for her. Her knowledge of the places in the area was so impressive and she could sense what we were looking for. She was available whenever we contacted her and prompt with answers. Her experience in this matter was incredibly valuable.

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Vikki
Apr 29,2021

i was referred to CarePatrol by my cousin who used them to find assisted living for his parents. Connie Torres was the person who helped me. She was amazing. She is very professional and knowledgeable. We found a place for my dad, toured it and received all the info I needed all within a few weeks. He is now moved in and all settled in a place that suits his needs.

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Karen Simmons
Apr 29,2021

CarePatrol made sure that the facilities we looked at were a fit for the person needing care and the viability of a permanent stay.

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Paul and Danette
Apr 29,2021

Conine went way beyond the call of duty. She pulled it together in the last minute to help us get our aunt into a facility, we thank her very much.

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Kathleen
Apr 29,2021

Sarah Schmidt was fantastic! A calm, compassionate guide in a very stressful situation. Good communicator, superb on follow through and a great sense of humor to boot. She's the real deal. Thanks again, Sarah!!!!!

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Alain
Apr 29,2021

Tammy Brewer was splendid. She found a résidence for my 96 year old father, helped me get him registered, drove me from my hotel to his new residence in Georgia (Tammy is in Canton, Georgia, and I live in Colorado). I would have been lost without her and Care Patrol. She also offered to continue to help should I be of need. Great, great service truly appreciated.

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Damien
Apr 29,2021

Our parents are 91 and 90, and had been living in their own home. Things were getting difficult for them to manage. Our Care Patrol contact, Reza, was extremely patient in answering all our questions. He was accessible, organized and professional. Our family toured 4 different facilities, and our parents chose Sunrise Villa Bradford. They moved in last week, and are enjoying their new place. Their adult children are happy they are safe and comfortable. Thanks so much!

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Donald and Terri
Apr 28,2021

I was extremely satisfied with the care + attention that was given to me by Barbie Jones. She continually went out of her way to search out an assisted living location for my sister and to keep us well informed in doing so. I would defiantly highly recommend both Barbie and her company to friends and associates that are in need of this type of service. Thank you so much.

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Sharon
Apr 28,2021

David Hood was an invaluable resource in helping me and my dad navigate the process of finding the perfect senior living facility! Not only did he arrange for meetings with the facility we chose, but he became a great sounding board on other concerns regarding my dad’s needs! He would constantly check in to see how things were going- I truly appreciated his support and friendship throughout this process and would definitely recommend his services!

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Mikki
Apr 28,2021

Great service

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Gwenn
Apr 27,2021

I would give 4.5 if I could. They were great, and got Mom into a really nice place very quickly. Our rep worked with different members of my family, so that was great. The only issue my brother had with them was that they seem to have zones or areas that each rep worked, so seeing or getting full info on a place outside our rep's zone was a little tricky (but doable). Our rep did try and accommodate our requests, but the other places were not his specialty. It all worked out fine and we are very pleased.

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Carrie
Apr 27,2021

Michael Mithen helped my mother relocate from a motel room to a retirement home within two days. Very helpful, professional and understanding. Answered all my questions and provided whatever info I requested. Thank you so much!

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Lori
Apr 27,2021

Our consultant did a great job finding what we were looking for, in particular areas of town and scheduling many virtual and in person tours. She did a superb job of explaining everything to our cousin and why he had to move. Also referring a great moving company. Everything was superb. She has been following up with us weekly to help if need be.

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Justin
Apr 26,2021

CarePatrol was very helpful and was able to assist us in finding 2 different places for our dad. In addition they helped him find transportation between places.

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Donna
Apr 25,2021

What a wonderful operation for families who need assistance with finding a loved one a wonderful place. I was referred to them on a Wednesday evening and by Thursday morning after discussing details, I had five suggested locations and two visit appointments set up. Johnathan and Reba are very professional and are caring individuals. They held my hand through the process and answered any questions that I may have had regarding the home. I highly recommend this service to anyone who needs assistance! It was a wonderful and blessed experience for my family. Thank you both!

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Linda
Apr 25,2021

Amy, has been wonderful over the years. Over the last five years we have had to move my mom from the hospital after a serious car accident to rehab and two assisted living facilities. And Amy has been very helpful, knowledgeable and answered many questions. She has also help us through some sticky situations and in the process become a friend, as well. Thank you Amy and Care Patrol. The service you offer is beyond what I could have done on my own.

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Niko Hatzikotelis
Apr 25,2021

Hi Doyle was very helpful in this confusing time for our family. Thanks!

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Ray
Apr 25,2021

Melanie was a godsend for our family. When my mother needed assisted living we had no idea how to proceed. Melanie filled in all the blanks and helped us make good choices.

866-560-5656 [email protected]

900 Wilshire Dr., Suite 102, 48084, Troy, US

http://carepatrol.com

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