Chorley Group pride ourselves on our customer centred approach to business. We started as a family business in 1988 and still maintain those family morals to this day. Starting from humbled surroundings in Euxton (Lancashire), the group has now grown to an organisation operating internationally with numerous dealerships and seven franchises across the North-West of England including Blackpool, Burnley, Chorley, Preston, Bolton, Ormskirk and Wigan. Chorley Group are constantly striving to increase market share and raise our presence in the North-West of England. We aim to do this by supplying a consistent message of our customer focussed approach to business and the desire we have to be persistently competitive in our market place. Chorley Group was founded on and remain focussed on the principle that no matter what, we will be, “Big enough to cope…but Small enough to care”.
Car broke down 31.12.23 and tried and have failed in everything to do with the warranty. Monumental failure by the AA and Enterprise but the biggest failure is MG itself. To date 12.1.24 we still have no car and no courtesy car will be made available to us just been informed that car cannot be repaired at the moment as it has to be given Head Office approval. What are we supposed to do no ?
I have liased with Dominic throughout the sales process. He kept me uptodate with the progress and preparation of my new car. He was very friendly, polite and professional. I felt at total ease with him. A full credit to his profession. Then when on the day of the collection I was so pleased. The car was spotless and I am so happy with it. Thanks so much Dominic. I have no reservation at all to fully recommend Ormskirk Vauxhall and Dominic in particular.
I had been thinking about replacing my car and I was proactively contacted by James. He gave me a really good deal and sorted out the order very efficiently
My husband dealt with Dean Knowles at Chorley Nissan - Wigan when trying to find a new car. Dean was brilliant, he was very knowledgeable and went out of his way to get the best deal for the best car. So much so that I then decided I would have a chat with him about getting a new car. Dean made everything so simple and easy, explaining everything in detail, nothing was too much hassle to him. I don't think he could have done anything more for us. Thanks again, it's a few month down the line now and we both still couldn't be happier with our cars. See you next time!
A big thank you to Simon for a smooth hand over of our new car. We had problems with our bank, but all was made easy for us. Many thanks Simon
A return visit to buy a car from Paul Atherton at Chorley Nissan Wigan. Both my husband and I have previously bought cars from Paul. Paul listened carefully to my requirements and took great care finding me the perfect match. Nothing is too much trouble for Paul. He is polite and courteous, always making you feel a valued customer. I will definitely return when I need to change my car in the future. Thank you Paul.
Great experience buying my car from Chorley Kia. As a long distance customer I expected the process to be drawn out and full of issues, however, it was the opposite. Easiest car purchase I have ever made. Would like to mention the salesperson Thomas Ridley who helped from start to finish. He went above and beyond to make the process stress free. I found Tom to be professional, friendly and knowledgeable. I wouldn't hesitate to recommend Chorley to family and friends.
Have no complaints! Very smooth and uncomplicated experience in buying a new car! Vijay was very knowledgeable and helpful and managed to find me a car that matched my requirements! Excellent!
James at Chorley group made the purchase of our Kia Sportage remotely seamless. The personalised video of the car inside and out was invaluable to helping us make a decision. Handover was faultless. Highly recommend.
Great customer services, made to feel like nothing is any effort, all requests taken seriously by the staff. Very welcoming, great people who run the dealership
I recently bought a 2021 Hyundai Tucson from Chorley Blackpool – and from the initial enquiry through to collection of the vehicle, Szymon and Dan were friendly, efficient and attentive. The car itself appears to be in fantastic condition. Would definitely recommend!
Daniel Small was incredibly helpful throughout. Delighted with the Nisaan Qashqai!
Richard was fantastic! He was very patient and explained everything very thoroughly and clearly. I'm very happy with the service.
Excellent all round service
Excellent service through out ordering and receiving my new Motability car. I would recommend them.
David Gore is a credit to your company! Nothing but 100% throughout! I cannot praise Dave any higher, he was always available, responsive, knowledgeable and completely professional throughout. He made the whole process effortless and stress free! Well done Dave, keep up the great work! It was a pleasure to have you helping me.
Fantastic service from Jamie. He sorted out a great deal for us on a new car and really went above and beyond our expectations. Quick and easy sales process. No sales pressure at any point, which was lovely. We don't react well to that! We haven't collected our car yet, but we're sure that that will be a great experience too.
Thanks for your help & thorough explanation David Gore
I bought a new MG4 in November and had a problem over the Xmas period with the smart app which connects with the car. Miles Roberts contacted MG and had it working for me by first thing on the 2nd of January which is the first time that people return to work. I am really grateful for the quick and efficient way this was dealt with.
Rob
Jan 13,2024A great friendly helpful informative experience with the Kia salesman James we couldn't ask for more really good.