Andy Farley has been extremely helpful throughout the process of preparing a damp survey during my flat sale. Quick to reply to my initial query, he listened to my considerations both over the phone and in person, and prepared a report that satisfied the request of my buyer for further information. Knowing that the team at Damp Detectives are independent, and not trying to sell you damp proofing products and services, is also a source of huge reassurance. I would definitely recommend this firm.
Darren did a damp survey on a Victorian era house I am buying in Oxford after my original RICS survey identified damp readings. Very clear and fast communication and got the full report to me very quickly. He understands old houses and the report was really useful in terms recommending a range of things that could be done that fit with the age of the house (rather than just injecting a chemical DPC). Highly recommend the Damp Detectives
Tim Platt (Damp Detectives - Southern) was great from start to finish - he replied promptly to emails and phone calls, and was able to both fit us in for a survey and then produce a detailed report at short notice in order to keep our house purchase on track - all at a competitive price.
Scott of Damp Detectives was very professional, reliable and friendly. Survey was very detailed and supplied promptly. Highly recommend his survey service.
I’d highly recommend Scott. Very knowledgeable and thorough when visiting our property. The report was exactly what we needed to make informed decisions.
The Damp Detectives (Tim Platt) replied very fast to my messages, came and looked at the Bristol house very promptly, checked it very thoroughly for damp (even under the floor and in the attic), and wrote a very helpful report describing the current state of the house with suggestions on how to improve it. Their fee was what we were expecting.
Damp Detectives Ltd provided a satisfactory service. The team was knowledgeable, thorough, and helpful in addressing damp issues with our home. While the advice was clear and useful, the solutions were basic and sometimes felt overly simplistic. Improvements were suggested to help with ventilation and drainage, but certain aspects lacked deeper analysis. Overall, an average experience.
I met with Jonathan Young this morning and he was brilliant, he answered all my questions and provided detailed explanations. They confirmed what the problem I had was and also provided helpful solutions to mitigate/ resolve the impact. Well worth the money and reassuring to know exactly what I am dealing with.
We had some damp issues and questions about our house, and we wanted to get advice and information on what we could do without getting sold unnecessary services and products. Darren (Oxford and Swindon) was incredibly knowledgable and informative, and answered all of our questions in an easy to understand way and gave very useful and actionable advice. We definitely recommend this service.
We've had damp and mould problems in our house for over a year now without fully understanding the root cause. Our insurers sent round a leak specialist which was useful but felt more like an exercise is denying a claim rather than providing useful remediation advice. We therefore looked for a fully independent damp specialist and found good reviews for Damp detectives. Jonathan is professional, courteous, knowledgeable and, importantly, fully independent. He conducted a thorough survey, identified our root causes and provided a comprehensive report. We now feel confident addressing the issues and should finally be without the damp and mould issues. Highly recommended.
We have spent three winters trying to solve an issue with condensation on our aluminium windows. Tim came to see us with his box of fancy gadgets and meters and was able to demonstrate exactly the problem to all the interested parties. His straight talking attitude and subsequent clear and succinct report is exactly what we needed. Very good value for money, excellent advice, wish we'd spoken to him sooner.
Andy visited us in February to undertake survey and investigate areas of suspected damp and mould in two rooms, which has given us a way forward. Full report followed later. Recommended The Extraction Group who have now extracting wool insulation from our cavity walls (just over a month since Andy's visit) - insulation was no longer effective. Exploring two other ideas that were given to us before we redecorate the rooms.
From my first contact with Jonathan Young I was impressed by his transparency, professionalism and his clear explanations re his service. His survey of our property was thorough and detailed, his attitude and manner while on site were friendly and reassuring. The written report following the survey was extremely comprehensive which should enable us to be clear about any remedial work we need to have done. As a specialist in both damp and listed buildings, I would recommend him to others.
Andy is a really nice guy. Arriving on time he made a complete and thorough survey of the several damp issues in the house. He invited me to accompany him as he worked, taking time to explain and offer advice at every point. By the end I had a thorough understanding of the treatments required, and was so glad I'd chosen DampDetectives rather than a company with a vested interest in finding problems that didn’t necessarily exist.
excellent service , efficient and very useful to achieve the wanted result .
I arranged a survey with Damp Detectives and Andy Farley completed this survey. He was very thorough and explained everything to me as he went along. He was prompt to reply to my initial enquiry and arrange a date to visit. I am delighted to know the cause of my damp issue and know what has to be done to fix it. Thank you Andy for all your advice. Very thorough, professional and polite. I would certainly recommend your service to friends.
Andy Farley promptly responded to my query and was quick to book in a visit to survey my house. He was thorough in his investigation, reviewing each room in the house and also assessing areas of external walls. He spent a lot of time with me, talking me through the issues that we found, the possible resolutions that I should consider and how I might like to prioritise work that needed to be done. His visit gave me both clarity and peace of mind. I’d really recommend this survey and Andy to any home owners/buyers. It was hugely valuable!
Andy - If you want a brilliant surveyor, Andy is the person to have! We couldn't have been more happy with his work. He is wonderful! We had already bought our home and wanted more information and, the lovely Andy patiently toured the house and answered all our queries in such a reassuring manner. He was incredibly knowledgeable, honest and helpful. He happily explained all elements and answered our many (millions) of question. He truly went above and beyond! I could not recommend a better individual. I was truly surprised and impressed by his outstanding professionalism, brilliance and expert service. We would recommend Andy to friends and family, and employ him specifically in any future house ventures. Thank you Andy!
Scott was an excellent damp investigator, he provided us with detailed information and photos. He spoke us clearly through the process in the beginning and went through any questions we had. He was very responsive on email and flexible on dates. He turned around the report/his findings very quick. Would recommend!
Amy Duke
May 02,2025Johnathan from damp detectives did a very thorough damp report on our victorian house, as well as highlighting a few other issues. He did a great job, was reliable and a good communicator and offered practical solutions and advice, as well as answering my many questions. I would definitely recommend Johnathan and team. Thank you Amy