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Reviews 268
Mrs Linda Miller
Nov 20,2024I would give a minus review if I could. 18 months in my property and I still don't have the title deeds because of some mistake with the boundary. I have been told that it is the sellers solicitors delaying things but I NEVER get an update unless I chase and I get the distinct feeling that this gets ignored and put to the bottom of the pile until I chase. I shouldn't have to keep chasing this up! You should be calling the sellers solicitors daily and making a complete nuisance of yourselves to get them to do what they need to do. Customer service is non-existent and this is not the only issue I have had with them. They forgot to pay the HTB money over so I was getting chased for a debt that was cleared. It took a lot of emails, time and stress to get that one finally resolved. Maybe I should start charging them for all the time I am spending on this! Come on Dutton Gregory.......sort yourselves out! As an update to this Dutton Gregory have admitted to me today that despite me sending the Deed of Variation to them in October 2023 it has not been submitted to Land Registry but had been filed instead. They have all along blamed the sellers solicitors for the delay whilst sitting on the documentation themselves. So they basically lied to me each time I chased by telling me they were waiting for the sellers solicitors! USE THESE PEOPLE AT YOUR PERIL As a further update.....how about you refund me for some of the fees I paid you to do a job that you didn't really do. Or how about you give me a goodwill compensation payment for the 18 months of stress and work I have had to miss trying to sort this out with emails and phone calls. To misquote Oscar Wilde and the Importance of Being Earnest "to mess up on element of a house purchase may be regarded as a misfortune, to but to mess up two main elements looks like carelessness"
Martin Watts
Nov 16,2024I highly recommend Dutton Gregory, for their professional, efficient and knowledgeable approach. Amber is fantastic, and I really appreciated all of her help and guidance.
Paul Moore
Nov 06,2024The team at DG were very helpful and informative along the journey... Considering the process was all new to me, and the negotiations were over a 10-month period, their professionalism helped me during a very difficult time.
suzanne
Nov 04,2024Beverley Nias was extremely quick and efficient at resolving a legal matter that could have been drawn out and costly. i cannot recommend this company highly enough and would not hesitate to use them again for any further legal matters.
Jason
Nov 01,2024Fantastic service from Marc, a professional and practical approach with brilliant communication throughout the process. Highly recommended!
Edward Gascoigne
Nov 01,2024The WONDERFUL Kirsty Peto assisted us with our concurrent sale and purchase for our move to our new home. The 'chain' had its moments (!) and without Kirsty's proactivity and support we really do think we would have lost our purchase. THANK YOU, Kirsty, for everything that you did to support us - we couldn't be happier. Best, Ed & Helen
Voni
Oct 25,2024Rachael House, what an amazing lady, after wasting 2 years of my life with another solicitor who failed to keep me updated and for months didnt hear a word, was so lovely to find someone who actually cares. Kept me updated all the time and her expertise was second to none, kept to her guns and got the result we were after. Thankyou Rachael . use this lady as she is truly amazing
stephen
Oct 17,2024Having just completed what turned into a very long and complicated house move, I can only wonder at what it would have been like without Hirakshi! She was amazing, pure and simple! Nothing was ever too much trouble and she showed us nothing but kindness, patience and absolute professionalism. We never want to move again but if we did, we would certainly use Dutton Gregory, and Hirakshi particularly.
JD
Oct 10,2024I can highly recommend Dutton Gregory in relation to Property/Conveyancing. Katie and Leah have been exceptional to work with, and I felt in very safe and professional hands throughout the legal process of buying property.
adrian larsson
Oct 10,2024I got excellent advise from D and M, and they went above and beyond for what was originally a small task.
Mr B
Oct 09,2024Dutton's helped me with my divorce and helping to navigate through the tricky financial negotiation and settlement process. There were some difficult moments during which my solicitor was very supportive and importantly was very accessible when I needed to talk either answering straightway or calling me back promptly. Jonathan Whettingsteel was very pleasant to deal with and I really appreciated his support and way of handling. Thank you, I would strongly recommend!
Hannah Clarke
Oct 07,2024We have used Dutton Gregory's Conveyancing Team on 3 occasions for property purchases and we cannot rate them highly enough. Not only are they knowledgeable but they are efficient and respond to any queries so quickly. Thank you Hirakshi for all the help once again
Hannah
Oct 06,2024Lucinda worked for us on our sale and our purchase. She was very human, she had a sense of humor, and was very calm, kind and understanding whilst being professional. She explained what we needed to know at each stage and listened to what we wanted. Having a larger firm was brilliant as I knew that someone would be available to us if we needed them. But as they are not too far away, I was still able to pop in with documents when I needed to. When I called in a panic as Lucinda was not around, her colleague had already dealt with the issue! I also loved the app which explained the stages of the sale and purchase, as it meant I didn't need to ask all the time what the next steps were. I would recommend Dutton Gregory for conveyancing to anyone, and especially Lucinda
SARAH REDMAN
Oct 03,2024Helen helped me massively when my ex partner broke the court agreement and refused to comply to get me off the mortgage. She was firm and efficient which is what he needed to get him to comply. It led to another court appearance where I represented myself (Helen supported me with all the information I needed to supply at court) I am now off the mortgage and he paid all my costs incurred! Thank you Helen, couldn't have got there without you!
Holly watson
Oct 02,2024Both Hirakshi and Ayesha have been brilliant during our transaction, it's been so smooth and not stressful at all. Cannot recommend them enough.
M D
Sep 24,2024The property team was excellent. I instructed them on selling a buy to let property. They were well structured and timely with emails and calls. I was using a Limited Company and they dealt with the extra steps for that. Would definitely use them again.
Chloe McCarthy
Sep 13,2024I instructed Dutton Gregory on behalf of my purchase and sale and received nothing but hassle. On numerous occasions I had multiple parties in my chain ask me to prompt follow up as emails and phone calls were simply ignored. On a few occasions I was told blatant lies about my transactions advising me work and follow up had been done but this wasn't the case. I've spent countless hours of time emailing and phoning Dutton Gregory in order for my transactions to complete in an adequate timeframe. It's clear that Dutton Gregory do the absolute minimum for their clients unless they are constantly chasing them. I have raised a complaint with Dutton Gregory which was addressed by one of their partners. They didn't complete a full comprehensive review of my complaint and ignored my DSAR request. Subsequent emails regarding my complaint outcome have been ignored by their partner. I've provided ample opportunity for them to resolve my complaint and have just been ignored. I've now escalated my issue to the LOS. Please do not instruct Dutton Gregory, they simply do not care.
Dominic Martin
Sep 13,2024I suddenly found myself in a situation with my employer where I needed professional help. Mark Broad at Dutton Gregory was able to provide me with some much needed reassurance concerning the situation and obviously had the knowledge and experience to help. Selecting Dutton Gregory as my solicitors was the obvious choice.
Driver Proffitt
Sep 11,2024You’ll be pushed into using them to speed things up and get a ‘Bellway Discount” which brings the price down nearer those of normal conveyancing charges (but still expensive) then you’ll pay £500 up front. When it all falls though and you change properties being purchased you’ll be quoted more than double the going rate for conveyancing and when you decline that quote you’ll be charged more fees for a transaction that has not taken place. AVOID
Concept House, 6 Stoneycroft Rise, SO53 3LD, Eastleigh, GB
http://www.duttongregory.co.uk
johanne pateman
Nov 26,2024if i could give half a star i would poor service 2years 5 months since my father passed away and his estate still not sorted no communication as all disgusted. have dealt with other solicitors and things have never taken this long. would not recommend at all. Normal no reply