Absolutely awful. They will send you masses of documents with no context, and no assistance at helping you understand the legal terminology. All you get it one sentence replies. We've spent more time on this case than Dutton Gregory. It's an absolute shambles, they aren't solicitors, but glorified administration. EDIT: I've changed the rating. Once they put [Name Redacted at the request of Dutton Gregory] in charge of the case, communication improved dramatically and I found [Name Redacted at the request of Dutton Gregory]to be efficient, pro-active and infinitely better than Paige. If you have to use DG, request [Name Redacted at the request of Dutton Gregory]. EDIT2: DG have flagged my review as being against TrustPilot guidelines for using the name of the advisor who went above and beyond, so I've removed the name of the useful advisor.. Dios Mio.
Alex was very professional with all aspects of sorting and giving advice on sorting my will out. Would have no hesitation of going back to him or recommend him to a relative or friends. 5 stars
Very professional and was on top of everything throughout the case which took around 6 months.
Mariam Luqman dealt with the sale of one of my properties. The sale was very complex due to the nature of the property (a very large multi-occupancy Grade II listed building). Mariam was very responsive, prompt, informative and efficient throughout. I have been using Dutton Gregory for many years alongwith other firms of Solicitors but have found Dutton Gregory to be the most efficient and effective in getting transactions completed.
Hi thanks to Alex he was so knowledgeable and helpful towards making our will
I recently had the pleasure of working with Paige French ( Southampton ) for the purchase of my new house, and I cannot express my gratitude enough for the exceptional service provided. From start to finish, the entire experience was smooth, stress-free, and handled with the utmost professionalism. Paige demonstrated an impressive attention to detail, carefully reviewing all documents and contracts to ensure that my interests were protected. Always prompt in responding to emails , keeping me well-informed of any updates and progress made throughout the process. Thank you, for your invaluable assistance in making my home-buying experience a resounding success!
We dealt with Alex O’Sullivan who we felt was very professional and pleasant to deal with and he explained everything in simple terms.
Thank you to Katie Page and her team at Chandler’s Ford for a speedy and efficient house sale and purchase. Communication was really easy and this made the process less difficult. Highly recommend.
Horrible experience for my 1st time property buying with this “solicitor” . Lack of communication and without any clear instructions. Always unable to contact them, and doesn’t respond to voice messages. We felt that they are stand on the builder's side, not care our interests. Finally, we aborted our property buying at the very beginning stage due to a lack of confidence but still have to pay over half of the solicitor fee. Unfortunately, It was suggested by the builders. I would absolutely not recommend using this firm.
Had a great experience with a complex case. Elliot was very professional and because of him the ordeal was stress free.
Quick, professional and simple process. Amanda, Lily and Holly were amazing.
We cannot thank Amanda enough for the exceptional service we have had. Through the long and stressful process of selling and buying our properties she has been hard working, approachable, patient and knowledgeable. We have always felt that we can talk to her and ask her advice. She is very quick to respond to emails. We would highly recommend Dutton Gregory and Amanda Watts in particular.
I found Elliott Jurd and Dutton Gregory to be very professional and efficient. They were tasked with getting rent paid by a very elusive tennant and were ultimately successful. Emails were responded to promptly and all works carried out as described. Entirely satisfied.
Awful company. Not sure how they are a qualified law firm who can’t do a simple job or be professional. Lack of communication and seem to do everything in there own time and to deadline. Takes 9 calls to not even hear one word back about a house sale. Would definitely not recommend them!
We were recommended Dutton Gregory we cannot thank Clare Hitchings enough - she guided us through the buying process and was so quick to answer all (the many) questions we had. Everything was so easy to use, with the majority being digital making it quick and simple. Thank you Clare, Claire & Joe T
Getting in touch with a law firm has always been one of my anxiety-triggering experiences, regardless of what side I am on. I contacted Dutton Gregory after the firm was recommended to me, and my case was initially handled by Lucy Harris who shortly after left the firm. My case was then taken care of by Elliott Jurd. Both has been very patient and very helpful, which made me feel the firm runs by highly professional solicitors. Elliott Jurd worked with me for nearly a year and he has always been there for me whenever I had a question or needed assurance, no matter how small or dull the question was. I wouldn't hesitate to use the service again if I need to, anxiety-free!
Mariam Luqman was very personable, knowledgeable and efficient - definitely recommended
This company especially Emma Homey were brilliant helping us navigate the complex minefield of getting a tenant evicted it wasn’t easy but could not have done it without Emma Highly recommend
I can't thank Amanda Watts enough. Amanda was reccomended to me and oversaw the purchase of my first property. All correspondence was explained and any questions I raised were fully and swiftly answered. My overriding experience is that I felt totally supported... a very friendly and responsive professional.
Ann Gander-Miller
Jul 14,2023We used two departments of this solicitors.Both gave an excellent service.Both on the phone and at the office.Friendly ,efficient and knowledgeable.