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Reviews 351
Ha Bui
Jul 22,2020I had problem with my order and thanks to Rhonda at emassagechair, it was resolved to my benefit per her recommendation. Rhonda had been patient and courteous each times I contacted her. It took a little longer than expected, but I got my massage chair and been enjoying it!
Daniel
Jul 16,2020Very responsive, knowledgeable, and helpful. Excellent customer service overall.
Sean
Jul 11,2020Customer Service was very helpful in completing the transaction, got better deal than Amazon or any other site, Can't wait to receive the Chair!
James
Jul 11,20202 stars for not following up after the sale. I experienced trouble once the chair was delivered to the third party for delivery and set up. Once delivered there they held onto the chair for 10 days with a promise of delivery within a 2 week period. They now have 4 days to deliver or I'm calling my credit card company to cancel the sale. Why they choose to use this one moving company is beyond me as it has just about as many 1 star reviews as 5 star. The 2 star rating is for the most part because after I sent them a message concerning the delivery I haven't heard back from them. That and for using such a poor consignee for my delivery and set up.
Venkatash
Jul 11,2020Friendly and knowledgeable customer service. Waiting to get the chair and use it..
Yuan
Jul 07,2020Order placed for admiral and are patiently waiting. But before receiving the item I am already very satisfied with the online interaction with the staff. Absolutely awesome folks to deal with.
David
Jul 02,2020Haven’t received my chair yet but working with customer service has been outstanding.
Richard
Jul 02,2020Easy to work with answered all my questions
customer
Jun 30,2020It was an amazing experience discussing the chairs online before purchasing. Mr James did amazing Job and gave me an amazing price as well. Will add my review of the chair after I receive it. But for purchasing process , price and discussion were great.
Ting
Jun 25,2020excellent experience
Michael Brunyansky
Jun 24,2020I ordered a chair and my order was confirmed. Was told that to expect shipping info in 3 to 5 working days. That was the ninth. That was the ninth. This is now the 24th. I have sent 3 emails and 2 calls. They never return the emails.i have 2 calls. They were helpful. They explained there were some shipping issues. They have not been able to give me a estimates shipping date yet
Rhea
Jun 21,2020Magic..My husband love it and my kids were very happy about this massagechair. Very supportive staff and they give me exactly what I want as I described.. Thank you
Stephen
Jun 19,2020I am very satisfied thus far with Emassagechair. Great service! Heather was very pleasant and so helpful in getting me an awesome price for the chair I purchased. I'm looking forward to it being delivered and am sure I will enjoy using it. Thanks Heather, I really appreciate it!
CHRISTINA HILL
Jun 19,2020Omg... All I can say is “wow” customer service and price! Both Heather and James assisted me through the education and purchase process!!!
Mark
Jun 18,2020Rhonda was excellent, fit me with the exact chair I was looking for. Excellent price and great customer service.
Seonhyong
Jun 09,2020The company did not answer to our continued messages. And the company did not give us a tracking ID for our order ID 1000014073. The chair is a gift for my wife.
Dorothy
Jun 06,2020Very helpful!!
Carman
Jun 06,2020James was very informative and glad a purchased this amazing chair from him!! Cant wait to start to use this chair
Henry
Jun 04,2020Heather was the best! Clone her.
DUANE
Jul 29,2020THANK YOU HEATHER , JAMES , RHONDA, I NOW HAVE A GREAT ADMIRAL MASSAGE CHAIR, USE IT TWICE A DAY OR MORE,WHEN THE TIME COMES I WILL PURCHASE ANOTHER CHAIR FROM THIS GREAT TEAM!! THIS IS EVERYTHING YOU ADVERTISE TO BE ! & A GREAT HONEST COMPANY!! MUCH REGARDS ,DUANE,KELSO WA..