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Reviews 351
Jean
May 08,2020If the chair is anything like the customer service, I'll be thrilled. I had some specific requirements and I was helped quickly and efficiently via chat (although I could have called also) to help me find one that would meet all my needs and was in my price range. I made an error when I ordered online and it was corrected as soon as they were notified. Qualifying for finance was simple - two years no I interest! I am really looking forward to my husband having the chair he has been wanting for many years.
Charles
Apr 29,2020Excellent salesperson.. very professional..
Rob
Apr 29,2020Rhonda was fantastic. Very patient and informative. I was very impressed with the customer service!
Frank
Apr 25,2020After doing alot of research on different brands of massage chairs and alot of questions for Rhonda. She was knowledgeable on the products and helped me make my decision. Rhonda you're awesome girl!! I Ordered the Ogawa Masterdrive A1 in the beautiful Graphite/Expresso color!
Christine
Apr 20,2020Thank you for great customer service!!
Dusti
Apr 19,2020This is my second massage chair purchase and I could not be more happy at the selection, price, immediate online help, and easy site navigation. I’m a customer for life!!
S Carroll
Apr 10,2020Good product knowledge about the chair. Clearly explained the options and features.. Explained specific features of the chair and asked proper questions to make sure the chair would match up with our needs. Confirmed the critical information for completing the sale, and didn't try to oversell us into something else. Thank you !
William
Apr 09,2020Rhonda was excellent ! Knowledgeable and friendly, she spent 30 minutes with me to get the right chair at the right price and was very very helpful. I would hire her for my firm. Give her a raise!
Carol
Apr 07,2020Very helpful and answered all my questions. Very respectful of my concerns and agreeable when I needed to cancel my order until I could get the delivery and set-up. I will be ordering again as soon as it is possible to have that again. Thank you for having such helpful caring staff.
KD
Mar 28,2020As one of the frontliners, fighting against a vicious unseen enemy as a nurse in the midst of Covid19 chaos has been very stressful. This chair would definitely be the much much much needed gift of rest and relaxation for me. I just bought a chair with Rhondas great assistance! I am very happy! I’ve been dreaming of getting one! I can’t wait for it to arrive! Thank you very much!
Brock
Mar 26,2020Great assistance. Very knowledgeable
ANILKUMAR
Mar 24,2020The Rep was very friendly and it was an easy way to purchase
Fred Uygur
Mar 24,2020Great customer service.
Jian
Mar 21,2020Awesome, we are very pleased.
Guilherme
Mar 17,2020The shopping experience was great; my chair arrived within the estimated timeframe, the chair was exactly what I expected, the white glove delivery was good, and the prices were the best I could find (both online and in stores).
Thach
Mar 10,2020Exceptional experience with the customer service!! Rhonda was an exceptional CS representative. She was absolutely professional, helpful, patient and extended herself way beyond her call of duty to make sure that my needs for a massage chair was met with functions and economics.
Yvonne
Feb 29,2020Easy, professional handling of all my questions.
Mike
Feb 29,2020Great service!
Anthony
Feb 26,2020Rhonda was a saint for dealing with my constant questions and indecision. Gave me solid feedback and recommendations to finally seal the deal
Jorg
May 09,2020They have the best prices and give you honest advise. Rhonda is the best.