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Reviews 256
Fiona Hadfield
Jun 30,2023Great job. Thank you to Kevin and Ollie for repairing our water pipe. Very efficient and professional company. Works carried out were done to a very high standard with excellent communication from the office. Will use Going Underground again for any future water problems.
customer
Jun 23,2023Just had Kevin and Sean to our house. Mains had been leaking 3750 litres of water every day and was going to cost us a fortune in bills if not sorted. They turned up when they said they would; they were polite and tidy, pumped out loads of water from beneath the house, added a new water mains pipe, a new stopcock, removing the old and cleared up after themselves. Very happy :) Now to wait for the overall water level to drop and the sun to do it's job. Thanks guys
David Bew
Jun 14,2023Problem was a large mains water leak under the house. The solution was to run a new supply round the house, with the T supply coming into the kitchen stop cock under the sink above damp course level, continuing around the house under the lawn, under a planted border into another new mains stop cock in the boiler cupboard. Two inputs. The decision to propose this solution as opposed to digging up the lounge floor was made at the surveying time. When finished, one would never know they had been here. So, thanks to Adam, Andy, Aaron, and especially to hard work, diligence, consideration and attention to detail of the implementation to Shaun and George who did everything possible to make it as painless and tidy as possible. Exceeded expectations, and definitely 5*+. Thanks and gratitude to all concerned.
Lorraine Chedgy
Jun 14,2023Aaron and Jon have repaired a water leak in the front garden. Got on with the job in the heat with a positive attitude and without stopping. So impressed. Showed us where the leak was and the the repaired pipe. Highly recommend Thank you
Helen Williams
Jun 07,2023The workmen from going underground have done a fantastic job putting in a new connection from my house to the water main. They went above and beyond to make it straightforward for me, keeping the gate shut so the dogs couldn't get out, doing the work that needed doing indoors at a time when I was there, leaving my garden tidy after the necessary digging. They were courteous, polite and helpful.
Barry
May 30,2023Sean and George came to replace 65 metres water supply pipe . It was not a straight forward job , but with with their skills and knowledge they overcome a difficult job.They explained everything . After the work was completed you would not have known they had been.Thanks again Sean and George
customer
May 24,2023Great Ambassadors for their company. They approached the job in a methodical way and kept me informed all through the process. My split water supply pipe turned more into a mining process but it did not put them off. Job left much tidier than I thought it would, even putting grass seed where they had to dig. Good job chaps!
Kathleen Hodgson
May 19,2023Aaron and Charlie arrived to repair my leak on my mains water supply… were very efficient and helpful and although a small problem occurred another team from the going-group were dispatched first thing the next morning and between them the job was completed. First class service Thanks guys
Gloria Neighbour
May 17,2023Today Aron and Charlie came to fix a leak in our drive, they put a new pipe in and the work they did was superb, such lovely men, I was so relieved once they found and replaced the pipe with new and they left our property in a very good state, ty to you both
James
Apr 20,2023Thank you Kevin and George. They worked hard and efficiently to fix the new water main, and cleared up completely before they left... highly recommended.
GJC
Apr 20,2023The team provided a quick response and fixed the problem in a friendly and effective manner
J S
Apr 14,2023Great service from Kevin & George. Thank you! Every care taken on a difficult job and all work carried out very efficiently.
Alaina Hopgood
Apr 06,2023I had a blocked loo in my house and it was causing issues. Going underground responded quickly and efficiently. I would like to mention Mae who was very helpful in the office arranging everything.
Kate Hammick
Apr 06,2023Aaron and Steve were brilliant and went the extra mile when helping me with the leak at my property. Thank you - Would 100% recommend to others in need!
Sally Daysh
Apr 05,2023Aaron, Charlie, Sean & Kyle installed a new water pipe for us, we found them all to be extremely reliable, hardworking and very polite and friendly.
Mike Russell
Mar 29,2023Aaron and Steve knew perfectly the meaning of customer service. They replaced a water main on my property but their whole attitude to the job and me as a customer was perfect. They were polite, informative, tidy & extremely knowledgeable.
dean flower
Mar 27,2023I have used this company a number of times and every time they are faultless. Highly recommended.
Mr Brian Hiscock
Mar 24,2023Great service on a burst water main, garden was reinstated perfectly.
Heather B
Mar 23,2023From phoning the office initially to the survey, works and after care , Going Underground have given a splendid service. Everything was done efficiently and left tidily and clean - after a mucky job!
Mampitts Farm, SP7 8PG, Shaftesbury, GB
http://going-underground.co.uk
Mark Colvin
Jul 03,2023Very professional company from the initial contact with an employee working on another job near my home. Mae in the office is very polite and helpful, she obviously knows how the company works behind the scenes! Kev and Oli are the perfect combination. Kev was teaching Oli the ropes and he will obviously go far. They both appreciated from the start the access problems at my property and did everything they could to make the job proceed painlessly. They worked in difficult conditions all day and returned my garden to a very high standard, along with a bullet proof water supply to my house. Wouldn't hesitate to use Going groups services again in the future. Thank you all very much!