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Reviews 256
david
Aug 07,2022An excellent job. Carried out very neatly and to a high standard. Most impressed with the team. The two apprentices were being taught carefully and everything was checked and the site left tidy. No hesitation in recommending them.
Mike Madgwick
Jul 19,2022A very good job - turned up on time, did exactly as required, when they hit problems offered constructive viable solutions, they worked as a team, were clean and tidy throughout, left site as if there had been no work done. Would certainly recommend.
Kate Howard
Jul 03,2022Very knowledgeable team helped solved our leak problem, identified source of leak and proposed an excellent solution in what was not a straightforward job! Work was all carried out efficiently and to a high standard. Team were courteous and had integrity. We are so grateful to have our problem solved.
Bob
Jun 16,2022Going Underground installed new mains pipe & built the groundworks for a log cabin. They did a very professional job . They managed to mole a mains pipe through very stony limestone brash. They organised for the pipe connection with Wessex Water (they clearly have a good relationship with them) & building regs on the drainage for the cabin. They employ their own team of workers , which I think is important. Onsite they did the work in a timely manner. They were tidy & respectful of the property . Highly recommended
Andrew Childs
May 30,2022We needed a new service pipe installed under our front drive to replace the old leaking water pipe. Over three days three chaps from Going Underground worked on digging several holes in the drive (concrete and rocks) before working a mole through to feed the new pipe. They also had to dig holes in our porch to connect the new pipe. The work was done efficiently and thoroughly and they left everything neat and tidy. I don't think it was an easy job but they tackled it with expertise and determination. Very satisfied.
crispin thomas
May 21,2022Fairwood lakes holiday park near longest new water main What can I say .. great service great guys great job Thanks Andy and team !!!
Paul Beukers
Mar 26,2022What a lovely bunch of guys. Would recommend to anyone. We can't say a big enough thank you to Kevin, Alex, Tom and Andy. Simply refused to leave the job until everything was finished to perfection. I have never seen 3 more polite, courteous, hard working and friendly people as Kevin, Alex and young Tom. They treated our house as though it were their own and we were family! We have had 3 different companies try to fix our water problems over the last 10 years and no-one had been able to discover the source of our incoming main to our Victorian House. Not only were Going Underground the first company to actually find 2 lead spurs off a poly 25mm supply we had no idea were there, they refused to give up until they had found exactly were they fed too and the exact cause of our poor pressure and flow rate problem! They even stayed behind on the last night to make sure there were no leaks and the concreting was put down perfectly til almost 7pm from 8am! We have never had such good water flow and pressure and Wessex Water haven't even upgraded the supply to 32mm yet. Thank you so much for all the hard work and dedication Kev, Alex and Tom. Going Undergroung should be proud to have you all work for them and I hope they value you for the assets you are to their company!
andrew white
Mar 24,2022Replacement mains-water service installed in a professional manner by Kevin, Steve, Tom and Alex. A few challenges, but all overcome with good humour and a bit of banter. Also coffee, rolls and lemon drizzle cake. (Sorry you missed that Tom!). Very pleased that your management have undertaken to bung you a bonus based on favourable TP reviews! Mine’s a large one! ;-) Thanks again for a job well done. Next time I need need a new pipe, you’ll be the first I call! Cheers!
Mrs morris
Mar 14,2022We had a leak somewhere under our drive. We had just had the drive block paved so were dreading having to have the new paving dug up. We contacted Going Underground after a recommendation from a friend. They fitted a new pipe under the drive via a Mole without touching the paving. Excellent job done by friendly guys, Would thoroughly recommend Going Underground
Customer
Mar 01,2022Very prompt and efficient response to my request to undertake repair to my water supply leak. After on-site inspection I received next day a quotation for the work with a date for the work and cost. The team arrived on schedule, and completed the work in a day as quoted. The site was left in a very tidy state. One minor criticism was the time to receive the report of work completed which I needed for my insurance company. Otherwise excellent service.
Sal
Feb 28,2022A big thank you to Kevin, Darren, Tom and Jon for their exceptional hard work at our property. The work initially involved a temporary fix on a leaking water pipe, followed by replacing the pipe from the road to the house and finally to rectify a small leak in the kitchen. The team were brilliant, ensuring that at each step we were happy with the quality of the work that they had undertaken and were able to raise any concerns that we may have had. The pipe that required replacing extended along the length of the garden and towards the back of the house, but you wouldn’t have thought they had carried out the amount of work that they had. They ensured that everything looked exactly as it was prior to the job being done and everything was cleaned down afterwards. I have every confidence in Going Underground and would be happy to use the service again. Thank you!
Chris Parvin
Feb 21,2022Kevin and Darren came to replace our water pipe from the meter to our house. They worked really hard and did an excellent job. They started early at 8am and worked through wind and rain to get the job done, not finishing until 6.30pm when it had already got dark. They kept us fully informed of their progress, giving us complete confidence in the work they were doing. We would recommend this company and their employees.
Geoff Gill
Feb 07,2022A fantastic service. I rang the company with my enquiry and the surveyor was on-site in a couple of hours and a quote followed by the end of the day. Very refreshing ..and rare! The team arrived a few days later and completed the works in a very professional and accommodating manner and cleaned up meticulously leaving me absolutely nothing to do after re-fixing absolutely everything. Didn't even have to get the brush out! Can't thank them enough for fixing my leak ..sleeping better now :) in such a professional way and for making it so easy. Probably the best workman I've ever had at my house ..so can but highly recommend.
Gillian Nommick
Feb 05,2022The two gents from Going underground Kevin and Steve were amazing. Punctual polite certainly knew what they were doing and left the site in first class order Nothing was too much trouble Definitely recommend the company and these guys.
S r Thurbon
Jan 27,2022Helpful and pleasant guys worked efficiently, did a good job and left the place clean.
Chris
Jan 16,2022Going Underground were fast and efficient with dealing with our emergency leak. Transparent about costs and turned up to do the work when they said they would and left the place tidy. I was impressed.
Jacqueline Wichall
Jan 12,2022Going Underground undertook to replace a main water pipe (29 Meters) from road to our house. The three guys worked very hard under difficult weather conditions and copious amounts of mud. They were cheerful and polite and worked solidly throughout the day. The following day they filled in holes and repaired pathways and patio excellently and you would hardly have known they had been there. Very satisfied with their efforts and results. Lovely men.
Livvy Inglis
Jan 06,2022I was very worried about having this huge job carried out. Worried about the noise, mess and duration. I can honestly say, I did not need to worry. The workmanship of Nigel and Josh was superb. Swift, clean and very professional! You would not know they had been here, despite the problems they encountered! In addition to the other men who came along on the last day, from the company, who were also brilliant! I would be delighted to recommend this company, their Team to everyone! Thank you so much Going Underground! Thank you Aaron Stacey.
customer
Dec 15,2021Had underground in to replace a mains water pipe. 29mt long mostly under block paving. Three man crew arrived consisting of kev, Steve, and Alex. No hanging around straight on the job, found the original leak causing the problem quick fix to give me water to property,new line laid in backed filled. And returned next day to finish off. Cracking team of lad's who know there stuff. Definitely recommend this company. P.S lots of coffee and bacon butties thrown in keeps them happy (always look after your tradesman)
Mampitts Farm, SP7 8PG, Shaftesbury, GB
http://going-underground.co.uk
Kevin Exley
Aug 09,2022After having a somewhat larger than usual water bill, an engineer from the water company informed us of a leak that had been narrowed down to somewhere on our property. We were subsequently issued with a 21 day notice to get the leak fixed. From initial contact with Going Underground to book in the surveyor, to completion of the repair was within the 21 days required and exceptional from start to finish. The surveyor, Andy, was open an honest about what the job would entail, and also any possible hidden costs that might occur. Aaron, along with Steve and Kev, arrived promptly on the morning the works were scheduled and went about their business in a professional and friendly manner. Work was completed within the timeframe expected, and the site was left immaculate once the team were satisfied that we, the customers, were satisfied. At all stages every member of the team spoken to have been happy to answer questions, and give no nonsense, straightforward replies. I would have no hesitation in recommending Going Group/Going Underground, and if the need arise would happily call upon their services again.