We are very pleased with the work undertaken by the team from Going Underground. The workers were polite and helpful and cleared up after the work very well. We had to ask them to come back to connect to the Wessex Water pipe and they did this quickly and with no fuss. The office staff could not be more helpful and easy to contact.
Well planned, completed on time and to a good standard; flexible adjustment to altered requirements.
Very quick response, and the problem (a burst main to the house) was fixed completely and paving reinstated by mid-morning of the same day.
The cause of our low mains water pressure was unknown. Andy from Going Underground quickly determined the problem and resolved the issue. We found the company very helpful, they were quick to attend and carried out a professional job. RB
New water main laid very efficiently, all disturbed ground put back perfectly, you can’t actually tell they’ve even been!! Would definitely recommend if your looking for this sort of work doing.
We were very apprehensive about having our leaking water supply pipe replaced because it crosses our neighbours property and passes under a shared block paved driveway. Going Underground were very reassuring and easy to communicate with from the outset. The operatives carried out the challenging task with great professionalism and the minimum of fuss. I would not hesitate to recommend Going Underground to others.
We had been seeing very high water meter readings for months at an almshouse charity where i’m a trustee and asked Going Underground to look for a leak. The two guys who came were great, excavated and located a leak very efficiently. They reinstated and left the site with no sign of disturbance. Very happy with the professional service throughout my dealings with the company and would recommend highly
We found Going Underground easy to contact, their survey was focused and they were able to give helpful and exact information about what the process involved (laying a new mains water pipe). On the appointed day their employees were knowledgeable, helpful and carried out the work in a most professional manner. We have complete confidence in Going Undergrounfd
We were recommended to use Going Underground and were glad we did. They quoted quickly and efficiently for our underground water supply pipe leak, were a good bit cheaper than the other quote and came out to repair the leak very quickly as another job had completed early, as luck would have it. The works were completed on the day as agreed and by the time advised. Everyone I dealt with was efficient and easy to deal with.
Excellent job done, good communication
First time contacting Going Underground. They did a good job and managed to fix what we needed on time. Thank you so much!
Speedy response, sorted the problem and left the site clean.
Really helpful. All staff were very knowledgeable, helpful and kept in contact throughout job. Would definitely use again and would recommend.
Very impressed with the recent water supply work carried out by Going Underground. They arrived very promptly in the morning and carried out the works tidily and efficiently and left the site as they found it. I would highly recommend using this company.
Going Group doesn't return damaged chandelier Do not buy anything from this company! I have been struggling for weeks to return a damaged chandelier. They are refusing to accept the return, after requiring photos (two rounds of them) to show the chandelier hanging crooked and bent from the ceiling. Since they order from another manufacturer (they told me) they will not accept a return. They told me that I'd screwed the threads in wrong -- even though the chandelier came already assembled where the threads were bad. I've seen other reviews about this -- so buyer beware!
no problems and all good
This company were professional and friendly to deal with and the job was completed to a high standard. Definitely recommend.
Highly recommended this company. Turned up on time and carried out the works efficiently and to a high standard.
My property had a serious external water leak which was investigated and repaired in the most professional manner. The job required a number of pits to be dug to find the leak. The repair was made and the ground restored to its original condition and now you’d never know anyone had been here. Well done Going Underground! I recommend them without reservation.
Nat
Jul 09,2021Very nice people, friendly and helpful! They got out to give us a quote within a week and completed the job by the next week. They were kind and polite and tidied up after themselves! Would definitely recommend. Great service!