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Reviews 789
David Walker
Oct 04,2019Excellent experience!!! They offered the fair price for my room and great service.
Ineke Poland
Jul 11,2018IK kreeg laatst een telefoontje van een Incassoburo het ging over een code die ik ontvangen had voor een weekend weg Hotel travel in 2016. deze heb ik toen terug gestuurd met de mededeling hier geen gebruik van te maken. nooit meer iets van gehoord tot dat ik na bijna twee jaar een telefoontje kreeg. Betalen of voorkomen kreeg ik te horen. gister werd ik weer gebeld maar moest naar mijn werk. ik word volgende week terug gebeld. wat moet ik hier mee??? ik kan er niet van slapen.
KING
Feb 23,2018Bien hotel travel pour votre service de qualitee suoerieure et reglosincerenenr
Arvo Alatalo
Jan 09,2018huippu palvelua aina
Barbara Rolsma
Oct 25,2017Ik schijn twee of drie jaar geleden een voucher gekocht te hebben, waarvan ik geen bewijs heb, Nu word ik gebeld om zo'n 190 plus euro te betalen voor achterstallige betaling. Ik had drie dagen om deze internetmarketing boeking te cancellen en heb dit niet gedaan, volgens de firma Teleport Towers in Amsterdam. Ze dreigen met dat als ik niet voor 25 oktober 2017 betaal de deurwaarde ingezet wordt en de betaling veel meer zal zijn. Hoe kom ik aan de weet of dit fraude is?
Rob Cooke
Oct 09,2017HOTELTRAVEL CANNOT HANDLE CANCELLATIONS AND, IN PARTICULAR, COMPLETELY IGNORES ITS CONTRACTUAL OBLIGATION TO PAY REFUNDS. I paid HotelTravel £505.18 for three nights in Oregon (Booking ID 5482289). I cancelled the booking by email prior to the cancellation deadline [Incident: 170818-020361]. After over eight weeks, numerous emails and two unanswered letters to the CEO, HotelTravel has refused to refund my money. HotelTravel Customer Services has simply stonewalled with a series of inaccurate or irrelevant statements, i.e. 1. HotelTravel initially alleged that I cancelled after the deadline. 2. HotelTravel then claimed that it hadn't received my email in time, despite the fact that I received an acknowledgement prior the deadline. 3. HotelTravel lastly stated that it couldn't recover the payment from the hotel in Oregon. As I have pointed out several times, this is irrelevant because my contract is with HotelTravel not the hotel. This is by far the worse experience I have had with any travel company over many years. I wouldn't want anyone else to lose money as a result of HotelTravel being incompetent and ignoring liability.
KATLEGO MABULANA
Aug 21,2017The service was reliable and satisfying
GENDRAULT
Aug 13,2017Rien à dire pour cette centrale de réservation , tout c'est très bien passé et ce à un prix imbattable, je réserverai à nouveau avec eux sans problème.
Jeni K
Aug 08,2017I booked a 5 night stay to commence on the 27th July 2017 at City Gardens Hotel, Budapest. When checking in was told that the booking had been cancelled and there were no available rooms. City Gardens then located another hotel which was significantly down graded than the one booked but had a bed in. After 1 nights stay in a dirty and dangerous room (not a luxury studio apartment which was booked and paid for) we have been told that the service provider (hotel travel) had not paid any money for the accommodation and would therefore be cancelling the booking. We were then told to pay 170 euros for the stay at the relocated hotel. I have tried contacting hoteltravel.com through email, phone and social media several times but despite having an initial response I am yet to have a response. As I paid through paypal I thought this was a safe way to complete the transaction but because Hoteltravel.com take payment at time of booking and not at the time of the stay no money could be recovered. I am thoroughly disappointed and disheartened that my husbands 30th Birthday Present was ruined and cost a lot more than budgeted for.
Ole Jørgensen
Jul 18,2017Vi har været på Dolphin Family og kommer helt sikkert meget snart igen. Kort beskrivelse herfra, fantastiske værelser, fantastisk personale, fantastisk mad, fantastisk atmosfære, fantastisk underholdnings niveau, fantastisk beliggenhed sidst men ikke mindst fantastisk værtspar......
Peter Erdekian
Jun 21,2017When it comes to hotel reservations this is the site I go to first. It really has hidden deals that are not apparent at a glance. Free breakfast deals and low room prices as well.
DIEGO
Jun 16,2017A pesar de que la oferta de hoteles es limitada, algunos precios son excelentes. la web tiene como falla que es dificil ver la politica de cancelaciones y las fotos que se ven estan en formatos poco amigables. Son muy confiables en sus bookings y en los cabios que se hagan asi como en el manejo de los cobros y devoluciones.
Martin Hours
May 22,2017For My Blogger Travel! Yes!!!
Genesis LEE
May 09,2017Offer a good price and everything goes well!
Ali Al Baghdadi
Apr 27,2017The worse experience ever, the worse hotel we have spent in China, its not even 2 stars. The room was under maintenance and there was loud noise above the ceiling all the time (24H), the room smells bad, when we wanted to change the room, they refused and the reservation don’t allow us to replace the room. The payment had issues and we forced to pay again there before checking in. the hotel in general and the room specially dirty. Please understand that not anyone could run hotels and not anyone runs hotel promoting websites, every single photo was lies, the hotel is old and everything need to be replaced.
Luis Pineros
Apr 24,2017SInce a couple years ago I´m using Hotel travel for all of my jurneys with any problem, really we need a company like that,
Maria H
Apr 21,2017So far, so good. I dont know how the Connection to the hotel is. I havent been there yet.
Neha chauhan
Apr 11,2017I was quoted a different cost ....but when u went on to pay my credit abd debit card were not accepted by this site...i was prompted to pay thru paypal....i set up account on paypal and then at the end if transaction the amount charged was 1509 rs more than the initial qoted price. Customer service is nonexistent...no answer to complaint..complaint can b made only thru mail.. Horrible company
karl frantz
Apr 10,2017My experience with this booking agency was terrible. I will do my best to never work with this company again. Also, I will tell everyone I know how terrible the service was. Your company is a disgrace.
27/180 Moo 8, Chao Fa Rd, 83130, Chalong,Phuket,
http://www.hoteltravel.com
manik singh
Oct 15,2019Big coin I booked a 5 night stay to commence on the 27th July 2017 at City Gardens Hotel, Budapest. When checking in was told that the booking had been cancelled and there were no available rooms. City Gardens then located another hotel which was significantly down graded than the one booked but had a bed in. After 1 nights stay in a dirty and dangerous room (not a luxury studio apartment which was booked and paid for) we have been told that the service provider (hotel travel) had not paid any money for the accommodation and would therefore be cancelling the booking. We were then told to pay 170 euros for the stay at the relocated hotel. I have tried contacting hoteltravel.com through email, phone and social media several times but despite having an initial response I am yet to have a response. As I paid through paypal I thought this was a safe way to complete the transaction but because Hoteltravel.com take payment at time of booking and not at the time of the stay no money could be recovered. I am thoroughly disappointed and disheartened that my husbands 30th Birthday Present was ruined and cost a lot more than budgeted for.