The company is efficiently managing my claim hassle free to me.
I would highly recommend innocent driver. Amy dealt with my case from start to finish. She kept me updated at all times and the whole process was excellent. I got my car fixed with no cost to me at all and they even got me a hire car while my car was in the garage. Excellent customer service! Handler - Amy (106266)
Quick and easy. Very pleased with the service.Took the stress out of the process. Michael
Great service. Amy handled everything for me and kept me updated throughout the process. Wouldn't recommend anyone else. A+
Cathy took care of everything and made it simple.
Cathy made the whole experience easy. She dealt with everything for me and was more than helpful with any questions I had. She a credit to the company and a joy to deal with
Great customer service nothing to much trouble for becks to help with always returned my calls if she wasn't available at the time. Things sorted in a good timely manner
Everything was straight forward
Referred by the bodywork repair garage, really quick and easy to deal with and very helpful on the phone
Excellent service by Bex
Thanks to Ashleigh for being so nice and dealing with everything right away great service provided
The team have spent months chasing this claim for me , absolutely fantastic support and professionalism. Cannot thank them enough Tony Sutton
Bex was amazing dealing with third party insurers who didnt want to pay out. Thanks for all your work !
Innocent Driver have been sympathetic and understanding. They have kept me fully informed with regular updates about what was happening. They have brought what I thought was a hopeless situation to a successful claim.
This firm is a guardian angel especially the claims specialist, Bex the most caring and perseverance specialist ever known. If car accident not your fault then call Innocent Driver. My son's car was damaged by a 3rd party at a carpark but best not to go through your insurance with the entire hassle on excess, forms etc etc. If you get Rebecca (aka Bex), you are in good hands as Bex will make everything right and happy for you, she will make it happen.
Very helpful, attended to everything and kept me up to date throughout. Highly recommend.
Excellent customer service by Ashleigh. Quick results and back on the road in no time.
Amy was super helpful from the start, dealing with all parties and keeping me updated throughout - I didn’t have to make a single call. Amy secured me the best outcome of a very unfortunate situation and I’ve already recommended Inncoent Driver to others. I hopefully won’t be in this situation again, but if I am, I won’t hesitate to use Innocent Driver; with any luck, Amy would still be there to provide her fantastic customer service.
Absolutely amazing news regarding my claim thanks so much guys service is top drawer highly recommend to everyone
Matthew Moore
Oct 25,2024I was a little skeptical at first when I heard about ID because I thought it was too good to be true. Bex handled my claim well throughout the process and kept me updated with all of the necessary information etc. Well done Bex and ID - I would recommend their service.