Excellent, personal service from start to finish. You have direct contact with the solicitor involved, not just a claims handler. Kimberley Peet has been a pleasure to deal with, responding to emails quickly, always keeping me informed and never having to chase her. An amicable figure was agreed without having to go to court. Overall very happy.
I had a mammogram in January 2018 and it was reported normal but 12 months later I was diagnosed with stage 3 breast cancer and was told it had been missed. I tried to get answers myself but to no avail therefore instructed JMW on my behalf. From the very first meeting JMW were professional honest and above board but most of all genuinely interested in helping me. I was kept up to date throughout the case and always asked my opinion. Unfortunately, I did not get the outcome I would have liked, but this was down to borderline outcomes and it was a discussion with JMW whether we continue or not and I agreed not to pursue further. I wish to thank JMW Sincerely for they believed in me and for the support throughout. I would not hesitate to use them in the future and I would highly recommend them to anybody needing legal assistance.
Relating to a buy-to-let purchase, JMW are a panel solicitor for the lender concerned. Found communication very poor, with the same documents having to been provided to them on multiple occassions before they confirmed receipt. Uncontactable by telephone. Claimed not to have received a communication from the lender just before exchange requiring further information, although the lender confirmed they had indeed been emailed 5 x day's previously. No confirmation that I had completed the purchase. I had to email to find out, and finally 2 x weeks to get a completion certification (2 emails, and a reminder later). I've bought and sold property many times of the last 25 years, and this has to be my worst experience.
Thanks to Dipesh, Monica and Sumara I now have my husband joining me in the UK next week. Your service and help was first class. Extremely prompt when replying to my multitude of emails and questions! The visa application was straightforward from day one and nothing was too much trouble. Thank you again, we are delighted and grateful.
Nicholas Young was exceptionally great at how he handled our Mums case. From start to finish, he showed not only understanding but patience and the highest amount of professionalism. Some Lawyers do not have this skill, but it was very much needed in our Mums situation. She had suffered a great deal with her injury; she never thought she would be able to continue her life until Nick Young took our case on and now she has a future to look forward to. He made sure Mums interests were looked after at all times, he fought very hard for her, with the fantastic attributes of the Barrister. We cannot express enough how grateful we all are, especially our Mum and how much of a difference Nick made to this case and to her life. He is a true asset to the legal profession. Thank you Nick for everything you have done and achieved for Mum. Kind Rgds, Mrs S Sangha.
I was very impressed with how my case was handled and pleased with the outcome. All queries, correspondence and telephone calls were dealt with promptly and efficiently which is important during what can be a stressful process.
I would highly, highly recommend this company. My son and I were run down by a car, as pedestrians, 4 years ago and nearly died. My son had a very lucky escape physically, thankfully, but I ended up with head injuries. It was a very traumatic time for us both and was so hard to know what to do. It has affected so many are areas in my life, in so many ways. Gordon Cartwright and his assistant, Sophie Burrows, at JMW were absolutely FANTASTIC in every single way you can imagine . They held my hand “from start to finish,” over the 4 years, a little bit like a mortgage advisor when you are buying a property but a million times better. They were they were doing this from start to finish. It has been 4 years almost but SO worth the wait. They were efficient, always on the ball , always got back to me within a day. If they couldn’t, they would still communicate with me and let me know why not.They weren’t just solicitors but be made almost “friends and counsellors,” too, in a way! I’ve been, many a time, on the phone with them, crying as I have no parents near and I don’t have a partner for emotional support but they were there for me. What is very unique and rare is that they were also super kind and very empathetic, as well as professional. You don’t often get the mix of both together, often. Plus, that’s easy to do over a few months with clients, having been an estate agent, myself. However, I can NOT begin to imagine being that patient with the same customer, over and over, for four years. I am fully aware I can be impatient and struggle to understand a lot of things, not only from the concentration issues I now have after the head injury but also just not liking paperwork, in general! Nothing was ever too much of a problem for them to help . Gordon had me on the phone crying to him just before the claim was settled. This particular day, he was moving house packing boxes in his garage. I could hear kids the background. Moving house anyway is stressful but he managed to not only move house under the stress of kids running around ( which we all know is hard,) moving house AND all the stresses of CV19 lockdown but STILL managed to “make time” for a crying customer on a Sunday. This is what I call “ going the extra mile !” If it wasn’t for these guys, I probably would have gone to an online claim company off the internet and not had the same levels of fantastic customer service, efficiency, professionalism and them being so personable but they also would not have got me the “claim settlement amount” that JMW got me. I know that as I had a whip lash years ago and I’ve had experience with another claim online company. It wasn’t great. I can’t tell you how “over the moon,” I am with the service I got and the claim settlement .The settlement they negotiated for me, ended up being FIVE times what I thought I may receive. If I had a choice of not having been run over, of course, I would take that . However, what I would say is, we can’t change the past but we have to do the “ right thing” for the future. It’s hard to make a decision, especially after an accident when you are traumatised and in physical pain but I certainly made the very best choice here . I would HIGHLY recommend these guys and I will be eternally grateful for them having my settlement and making my son’s life and mine now , a little easier. Thank you so much to Gordon, Sophie, Steven and the rest of the team. I’d also like to say thank you to Michelle who is still working hard on my son’s claim in another dept. She has also been friendly and very efficient but I haven’t been as involved with her as my injury was the main claim. She has been helpful too though. If you have been hesitating about who to use, I hope my review has helped you make the right and best choice for you and your family. Good luck ! Oh actually, saying that, you won’t need luck, if you choose JMW! They will definitely be receiving a gift from he post to show my eternal gratitude. From a very happy customer :)
From the moment I made contact with JMW the whole process was plain sailing. I was involved in decisions every step of the way and given understandable information in order to base my decisions. JMW made great use of virtual contacts during COVID meaning the process was continuous and was easily accessible for myself! No hesitation in recommending this company!
Noordin's service exceeded expectations. His calm and confident manner was very reassuring when dealing with a complex shared ownership resale. His communication was excellent and purposeful. He was able to answer questions with clarity and knowledge. I would highly recommend him and hope to work with him again in the future.
We consulted JMW in respect of an immigration issue made more complex by the consequences of the pandemic. The firm took a thoroughly professional and bespoke approach to the particular circumstances of our case achieving the best possible outcome.
The care and consideration given by Nicholas Young and the rest of the JMW team during this heartbreaking time has been second to none. They dealt so sympathetically with my late husbands case and then after he died they have shown me so much care and consideration. The clinical.negligence case was complicated but handled with complete transparency and professionalism, I cannot thank them enough. Nick Young has been on hand at all times and I would like to thank him particularly for all the help he has given to me and my family especially since my husband passed away. 7 years later we are finally at the close and I couldnt have done it without him
I strongly recommend JMW Solicitors for clinical negligence cases as they have handled the case very professionally by ensuring clear visibility at every stage.
We purchased our new house in November and (finally) sold the old one in April. Both transactions were handled by JMW and both were carried out in a friendly, timely and efficient manner that made the whole process stress free. High recomended.
If you have just started your search for a well recommended and reputable medical negligence legal team to handle your case ....Genuinely ..look no further. Angharad Hughes and her team are consistently going beyond any expectations I had and causing minimal impact to my life, they kept me ahead of the progress and process throughout. Always showing professionalism and honest care for my case. So supportive in what was often sensitive issues for me. Angharad and her team always made me feel like my case was as important to them as it was to me. The level of expertise Angharad has in CES cases is simply insurmountable thus ensuring an outcome better than I dared hope for. Stop researching and choose JMW especially Angharad, you will not regret it. Thank you to you all for everything you did for me but special thanks to of course Angharad and Mary....they really are my rainbow after many dark years.
We recently bought our first house with the help of Noordin Mushetet. We had a brilliant experience and he walked us through it all. Noordin made a very complicated process easy to understand and was always on hand to answer our questions - and there were a lot! Thanks to him we managed to complete the purchase in 2.5 months, amazing! I have recommended Noordin to a friend who is also buying a house now. All our contact with the front desk at JMW Solicitors was also really good. Highly recommend! Thank you
I would recommend Nicola Wainwright and her team to any client that is seeking advice and support following medical negligence. We would have never got to the bottom of what went wrong and why it went wrong without her thorough and tenacious approach. From the first conversation we had with Nicola, she has been incredibly empathetic, committed and responsive. Her experience and expertise in medical negligence has enabled her to support us through a very difficult time and we will always be incredibly grateful to Nicola for all the assistance she has given us. She built up an excellent team consisting of experts and legal professionals that all worked so hard to uncover the facts. I cannot recommend her highly enough.
I sold my flat with JMW Solicitors because they were recommended by my estate agent, and I liked their work so much that I hired them again to buy my new place. The first person who dealt with my case left the firm towards the completion of my sale, but the transition to the new solicitor was completely smooth. Luciana took over and provided excellent service all the way to the completion of my purchase. There was always one particular person assigned to my transaction (absolutely vital when it comes to property conveyancing), and this person always knew exactly the state of the case and kept pushing it along. A trouble-free, competent experience all around.
I chose JMW to help me with a medical negligence incident and it was the best choice I made. Rachel and the team went above and beyond to help me in every way possible and make me feel at ease with the process. If I had to choose again I would make the same choice and I can’t recommend them enough. Thank you JMW
Ben Wilson at JMW came highly recommended to us. We received an extremely professional but friendly service from him and felt that we were in safe hands throughout. His reputation at getting results definitely turned our case around, as up to that point, we were at an impasse. Ben and his team did a sterling job and we would definitely use them again.
Ms Charley Thetford
Jun 10,2021I was referred to JMW by a colleague and I'm so pleased with my whole experience. My claim was a medical negligence claim and my solicitor was open and honest with me from the outset. The communication was second to none, I never felt forgotten about and I never had to chase. At any point I could have explained to anybody what stage we were at with the claim because I was always kept in the loop and to top it all off we managed to settle without having to go to court. Thank you JMW