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Bringing the enjoyment of cycling to everyone !!
Reviews 523
Pauline
Sep 15,2020Had a great experience dealing with Jorvik. Having decided to buy a trike and being in touch with a few places Jorvik provided the most reassuring experience I could ask for. A day trip down to York to visit the showroom where the lovely Jade answered my many questions was well worth it. I didn't feel pressured to make a decision there and then and left feeling very informed and confident - I've now ordered my trike and I look forward to to getting my new trike delivered next year.
Ms Malvina Horrocks
Sep 08,2020When I wanted to buy a Trike I did not know what I would need size etc., I got intouch with Jorvik and the help I recieved led me to purchase my Electric Trike nothing was too much trouble for your team the help was amazing. I always recommend you because even now 12 months later if I need to know anything all I have to do is ask the team they are always there and so very helpful. Thank you for making my life better I just love my Trike đ€
Billy Walker
Sep 08,2020Great experience from Jorvik truly great company to deal with . They were a great help from start to finish dealing with my dads choosing of the best trike . We chose the JMT9 in black and what can I say but what a superb machine . He has got his confidence back and is out everyday . These guys worked all through Covid and have always been great to deal with . Thanks to all the Jorvik team
Nigel Meakin
Sep 07,2020What can i say but absolutely brilliant very helpful at the shop and the sales team are stars. Love the trike, for the first time ever I've been able to go for a bike ride with the wife and kids. THANK YOU JORVIK.
Francis Smith
Sep 05,2020Amazing company ....... This is my second tricycle purchased . I originally purchased the non electric 24 in blue back in 2017. Due to ill health I decided to upgrade to the electric version and I am not disappointed . This time I went for the JMT6 WOW WOW WOW, it is stunning . It handles like a dream and I get stopped by everyone one complimenting the trike. Highly recommend . The service is amazing , they are a friendly helpful knowledgeable bunch . Keep up the good work .
Linda
Aug 18,2020Outstanding level of customer service, listening and responding to feedback, and - I love my electric Trike!! It is absolutely a masterpiece!! I can not recommend this company high enough on every level! I wish the company and staff the huge success they deserve!
Phil Buxton
Aug 15,2020Recently had an appointment to view and test ride the trikes. Gavin was amazing letting my son test ride the full range of bikes. This proved vital as the bike we ordered was different to the one we went in thinking we were going to order! As well as being knowledgeable on the products Gavin was extremely patient and gave my son time to build his confidence, which in turn gave us the confidence that the bike was right for him. The bikes look great and are well made. What did shock us initially was the large size of the bikes. However they were very easy to get use to and not cumbersome to ride. Regularly transporting however will need some thought. In summary fantastic support from Gavin and great bikes. I would strongly advise where possible people go up to York and test ride the range. Canât wait to receive the bike!
customer
Aug 04,2020Dear Team, This is my second tricycle from you. Had to sell my non-electric one after knee surgery. I am riding my Jorvik electric tricycle now for over a year (almost daily- rain, storm, winter) . I truly enjoy it. Its giving me a whole new freedom. Making my life easier- including shopping- no issue finding parking (especially at home). When I get asked where I found this neat tricycle I gladly tell people. I even had one elderly lady order one from you. Big thanks and please continue your good work. Mit freundlichen GrĂŒĂen/ Kind regards, Sonja March
Peter Ainsworth
Jul 21,2020I have read the recent reviews and do not think I can add anything. Really pleased with the trike, so glad I discovered Yorvik. Gavin has beet really helpful and replied swiftly to my enquiries. Many thanks ,Peter Ainsworth
Mr Edward Blyth
Jul 21,2020I have recently taken delivery of my JMT, having had a while to ride it I had to write a great big THANK YOU. It has already improved my life immensely and I am looking forward to further excursions. Beautifully manufactured, the minor assembly required was easy, especially with the mini toolkit provided. Before I ordered I admit to being nervous that it would attract the âwrongâ sort of attention but on recent outings it has attracted three âcoolsâ one âawesomeâ and even a âwickedâ! With just a little patience you will get used to the handling and it wonât be long before tackling off road surfaces is a piece of cake. It can go like a rocket or just crawl if someone is walking with you. A big thanks to a very knowledgable Gavin who kept me informed of delivery and sorted a few minor niggles quickly. Thank you Jorvik
Susan M
Jul 21,2020Jorvik Tricycles were fantastic in advising my elderly dad. He had an old model and needed a replacement part. Only a low-value transaction, but Emma was amazingly helpful, full marks to her and the company. Would not hesitate to recommend!
Kelly Anderson
Jul 20,2020Absolutely fantastic, due to a medical condition my son was unable to pedal his old trike far and was too difficult for him..we came across Jorvik and wow đ€©. We went to our local stockist for a demo Of a mountain trike and it was delivered the next day(fab service) there has been many miles covered since delivery and the dog loves it too, sits on the back. Great customer service by Jorvik as I had a query that was answered straight away at evening time. Thank you again đ
James Hampton-Till
Jul 16,2020I love my Odin which, a year on, has survived all weather conditions and is in perfect working and aesthetic order. I needed a replacement screw which Gavin Foster was able to provide for me. It was the best customer service and care that Iâve ever received. The man is a true asset to Jorvik. Thank you.
Annie
Jul 15,2020Just one word âEXCELLENTâ
Judith Armstrong
Jul 15,2020Tried to buy an Tricycle for my daughter during Lockdown and rang to purchase an electrical tricycle, AFTER RESEARCH. We obviously couldn't try it but she had ridden this type or Similar or so I thought! After discussing this repeatedly with the sales representatives+++, one of them told me that her 7year old could manage them (Think not)! The bike was purchased, then worried about the size "Oh if she can"t ride it you will be able too" (I asked the question after giving my height)! Mmm NO I wouldn't I am too tall for the tricycle in question after digging deep! The bike is prone to tip when riding on a slightly rough terrain! No one told me that afters many discussions, we live in the country as stated in the beginning ! Could I just return the bike with the courier NO! The bike was delivered how to get it back in 28days no movement in the country couldn't take it ! eventually ÂŁ130 later it was sent back by courier with the correct weight and dimensions given (same courier who delivered it). JORVIK you lie, you lie to your customers and you lie to the couriers because this tricycle weighed at least 15kgs more when it went back than stated on your packaging and it was larger and it had not been opened and was no way damaged!!! You then had the audacity to charge me ÂŁ30 to put it back on sale . Shame On You Our Daughter is disabled and has saved for this for years! Awful unhelpful experience
Margaret Wilcox
Jul 15,2020The motor on my trike went and I ordered another one initially having been told that I would have to wait until mid August for the spare part. Gavin contacted me saying he would check whether there was one in stock and he provided me with one that had been used a little. He even refunded me some money. The part arrived within a day and I am now back cycling. Excellent service, most impressed.
Deeds
Jun 30,2020What can I say...I get complements every time I head out on my bike! I love it. Took a sec to get used to but now I ride confident that I am not going to be squeezed off the road or tilt into a ditch! I have my large basket for carrying my groceries and so much more. Better, since the Corona Pandemic, I have attached a Child Bike Seat to my Tricycle. There is no stopping me now. Well-made and just a joy to won. I held back one star only because I ordered accessories, some of which in reality didnât fit well or were not suitable for the Tricycle or not as pictured. It would have been better to have comments by the accessories to say if they were suitable or not and for that I guess the team should test them all first. Not as pictured? Oh, and my Wicker Basket wasn't nice and stained like the photos... but hey, I wonât sweat that!
Jenny Burns
Jun 24,2020Wonderful! A technical problem at the beginning was quickly sorted and my 'Purple Pootler' has given me a new freedom, especially during 'lockdown'. Hills are no longer a problem so lovely circular routes can be explored! If you're wondering about e-trikes go and have a Jorvik test drive asap!
Deborah Steele
Jun 22,2020I was very excited with Jorvik Trikes, however the experience for me has been disappointing. First of all, communications were not good after order and payment. Delivery was excellent. The Trike itself is difficult to ride. After the first couple of rides I was covered in bruises, it seems very difficult to steer and I ended up in a hedge. It seems unstable to me, the slightest camber sends you off balance. It is heavy and difficult to move, a large Trike. In my opinion, these Trikes are need a strong, able bodied rider. Postscript: I have tried the Trike a number of times with no improvement. I am disappointed because it looks beautiful but I find it very difficult to ride.
North unit Millfield Industrial Estate, YO19 6NA, York, GB
http://www.jorviktricycles.com
Eugene Guthrie
Sep 28,2020Thank you Jorvick I couldn't have asked for better service the Live chat team answered all my questions straight away. Unfortunately the mirror was broken on arrival customer services sent out another one straight away no quibbles thank you kind of sevice you get from a great company.