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Reviews 275
Israel
Nov 21,2023Great service! Specially the personalized support =) You don't get this kind of in-person support anymore. Great experience!
Quinn Caroline Anna
Nov 15,2023Bad 👎 support suspend account Hello I just claim your 30 Day trial it's just 6-7 Hr you suspend my account without any Reason and Not Providing me data which I hosted. Then why you claiming this you can use it for 1 Months. All these things you written or give anytime. My experience with this Fraud Company too bad. No Need to Buy Scammer
V. Sternfeldt
Nov 14,2023Introduction: I want to express my gratitude for the outstanding service provided by Oren Einstein, my account manager at Kamatera. Oren's professionalism, combined with a personal touch that made me feel like I was talking to an old friend, significantly enhanced my experience with Kamatera. Prompt and Responsive: Oren's responsiveness at Kamatera was impressive. His quick and efficient handling of my inquiries showcased a level of professionalism that sets a high standard. Knowing that I could rely on Oren for swift and accurate responses added immense value to my experience with Kamatera. In-depth Explanations: Oren's ability to provide detailed explanations was invaluable. He not only answered my questions but took the time to ensure I fully understood the information. This commitment to clarity and understanding made the technical aspects of the services provided by Kamatera accessible, thanks to Oren's expertise. Availability Beyond Expectations: What truly stood out was Oren's unwavering dedication. Even on a Sunday evening, Oren was there to assist me. His commitment to being available for clients during non-business hours reflects a level of dedication that goes above and beyond. Oren's availability contributed significantly to the seamless experience I had with Kamatera. Genuine Helpfulness and Personal Touch: Oren not only maintained a high level of professionalism but also infused a personal touch into our interactions. His approach made me feel like I was conversing with an old friend, creating a comfortable and trusting atmosphere. Balancing professionalism with a friendly demeanor, Oren made the entire experience with Kamatera enjoyable and stress-free. Conclusion: In Oren Einstein, Kamatera has a standout account manager. His professionalism, responsiveness, and the added personal touch make him an exceptional asset. I highly recommend Oren and Kamatera for their outstanding service. Rating: ⭐️⭐️⭐️⭐️⭐️ Thanks to Oren, my experience with Kamatera has been exceptional, and I look forward to continued collaboration with confidence and trust.
Chris H
Nov 14,2023So far so good. I've got a Linux box, and a windows box with MSSQL Server running. Everything is fast and smooth. Setting up a VPN and putting my servers on a LAN was super easy. You can even fire up a box at the hourly rate if you just need to try something really quick. I look forward to growing my business with Kamatera!
Kumudu Samarakoon
Nov 14,2023The customer service is extremely quick and the server is incredibly fast. We are very satisfied with their service.
IGTSoft Custom Animation & Sof
Nov 13,2023I signed up with Kamatera because I am in need of a secure and reliable VPS system that my clients can use to test my software in a virtual environment. Kamatera has an affordable hourly plan that I can use to set up my server, shut it down when not in use, and turning it back on when I have a client needs to use it. Financially, it makes a lot of sense. On a more functional perspective, I love the way it works and how convenient it is to have a high-power virtual PC wherever I go. For instance, I can access it at a hotel's business center and treat it as my own remote PC. I like how I can set up my own specs depending on my need. I can connect using Remote Desktop Client flawlessly and it works just like that! I've worked with their customer service team as this is the first time I've used a VPS. They've made it super easy for me, answered all my questions, walked me through it step by step and got me going in no time. Overall, great company, great customer service, reliable servers and good flexibility with their billing plans.
Valerio Perrotta
Nov 11,2023Speeds of the servers and Internet connection are unbeatable at those prices. Very happy with them.
Peter Miko
Nov 09,2023Fair price, flexible, good service, immediate response from support. Just to recommend.
Chantal
Nov 08,2023They just logged me out! for no reasons and i'm still seeing pending charges Please i want my Kamatera account deleted right now! i contacted them through email but to no avail
Brian Falkner
Nov 06,2023After initial problems creating an account, everything went smoothly. Their customer service team is extremely quick and helpful, their pricing is reasonable, and the user interface is extremely easy to use, compared to something like AWS. The servers seem fast and responsive, so altogether a very positive experience.
Bill
Nov 03,2023I signed up for their 30-day free trial mid-July 2023. They require a credit card to do this. I created a server for which they gave me a black-listed IP address. I contacted their support immediately and requested a clean IP. They gave me the run-around for a week, then said delete that server and create a new one to get a new IP. I did that and I got another black-listed IP. I reported it again to support and they stalled with a circular dialog that went nowhere. After about two weeks (early August) into the trial I deleted everything and cancelled their services. Got confirmation. Seemed fine. Then in September and October they started issuing small charges to my credit card even though I had terminated and was not using anything from them. My credit card company requested that they stop charging me, but they ignored the request and have continued to do so. In the process of filing complaints. Addendum: I contacted Kamatera about those charges and they said it was for a server backup they made while trying to resolve the issue. When I terminated my account, I requested that everything associated with my account be deleted. Their support rep confirmed that request. So, there should have been nothing there to charge me for. Now, they tell me they deleted that backup and that I should not be charged again. Overall, an ongoing nightmare that has consumed way too much energy. Addendum.2: Mid July 2023 I decided to evaluate three discount hosting services. All had 30-day trial periods and similar server hosting packages. I was prepared to keep all three if they lived up to their advertised claims. One did and I am very happy with them. Their support is very responsive and their billing is transparent - I know what I'm being charged for; nothing more. The runner-up seemed ok at first. Though their angle was to sell you expensive add-on services. Support was slow, especially if you didn't add those premium services. Still, cancellation within the trial period was pretty straight-forward. They refunded the small upfront charge right away. No B.S. Kamatera came in last. Support was unresponsive and when they did reply gave excuses (multiple times) and a run-around (eg. "wait a few days and it should clear up" - never did). Seemed like a delay tactic to me. This went on for two weeks. Finally, they told me to delete my initial useless server and create a new one with a new IP. Had the same issues with the new. And the same replies from customer service. At that point I decided to just cancel. I asked them to delete everything associated with my account (credit card included). Even though they told me they did, it never happened. About a month after cancellation, small monthly charges started appearing on my credit card statements. I contacted my credit card company and showed them my evidence of cancellation. They refunded me immediately and requested that Kamatera stop billing me. Kamatera ignored their requests (as said by my credit card company). Regardless of the amounts involved, I wanted to be completely done with Kamatera. Their whole trial experience left a bad taste to say the least.
Adam Riley
Oct 31,2023100% scam! After you key in your credit card information they will lock you out.
Miroslav Pacovský
Oct 25,2023Great experience with Kamatera VPS Windows. Free trial, simple choice of configuration, geographical availability of servers, excellent price. And fast customer support above all!!
Al
Oct 25,2023Terrible company, support lacks hire, suspended account for no reason and taken my money with no refund. Avoid this company at all costs
Berkay Gündoğdu
Oct 24,2023The best partner I've ever worked with. Their fast actions are saving your time and day. I am really happy to have Kamatera alongside with their cooperation. Special Thanks to The Oren Einstein for assistances.
Scott Robertson
Oct 15,2023They are scammer . will show you a price list at first but at the end without infrom you will ask you double .
Gary
Oct 11,2023My experience with Kamatera has been great. I am not really a tech person but they helped me set up the whole process with ease and were there to answer all my questions
corkz
Oct 06,2023I have been using Kamatera for over a year, and the service has worked as advertised. The customer support (Thanks Oren!) has been fantastic. It is nice to be assigned what they call an account manager, so you are always dealing with the same person, there is never any confusion this way when contacting support. Clear and transparent answers, and every request I've had has been fulfilled. Communication has been prompt, respectful, and professional. If you are a competent Linux admin, I couldn't recommend them enough. Service has been rock solid and when I've needed support, it has been excellent. -corkz
UMYO Network
Sep 26,2023Love their Customer service team, their response time is fast, courteous and always available. Been with a few hosting but none that puts the customer first each time. If you are seeking quality and support that is knowledge, Kamatera is what you are looking for.
gordon kaplan
Nov 29,2023Kamatera was my fourth attempt attempt at a cloud solution. No other company waa able to make it work for me. Oren, my account executive and the team at technical support stuck with me until we got it working smoothly. I am not computer savvy, and could not have done it without them.