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MEDvidi is an online mental health service striving to redefine the approach to mental wellness in the US. Our mission is clear and impactful: we aim to transform perceptions and enhance accessibility in the realm of mental health care.
Our team comprises experienced mental health professionals, each holding the required licenses and specializations to address a broad spectrum of emotional and mental challenges. They are deeply committed to providing personalized care for attention deficit hyperactivity disorder (ADHD), anxiety disorders, depression, OCD, insomnia, and other mental health conditions.
We prioritize convenience and effectiveness, ensuring that you can access high-quality mental health care from the comfort and privacy of your home. We strongly believe that mental health care should be as accessible and stigma-free as any other form of healthcare.
We are dedicated to making our services both affordable and welcoming to all. We aim to normalize seeking mental support, and our appointment times are flexible, ensuring that help is available when you need it.
By choosing MEDvidi, you are taking a decisive step towards a healthier mind and a happier life. With our caring team, user-friendly platform, and unwavering commitment to accessibility and affordability, we are here to support you on your journey to mental wellness.
Reviews 571
Julia B
Dec 10,2024Roy was attentive and very helpful. Quick responses and seems to really care about my heath
Pam mccarthy
Dec 10,2024He was kind and patient and double checked his answer when challenged and sent me what I needed in writing and followed up to make sure all was hood. Legendary customer service rarely seen . Thank you for caring
Sean Lachance
Dec 08,2024She was very helpful on the phone.she put all the information that didn’t populate into the system and made sure to get all the right documentation. Very pleasant to speak with.
Raisa Miller
Dec 07,2024My appointment was put on hold for a reason I'm not sure of and when I called I was helped right away.
Kyle Gross
Dec 06,2024Great helpline
Nathan
Dec 06,2024She was very kind and helpful. The process is quick and easy! Loved it! Will recommend. In fact I already have told 3 people about it!!!!
Jean Waller
Dec 06,2024Meredith Lizotte is a compassionate and professional healthcare provider, who was there, when I needed her most. The staff of Medvidi, Fiya, Gary, and many others to mention are all well versed compassionate care. Thank you Med vidi you are all most appreciated by me.
Gavin Bowman
Dec 05,2024Great customer service member. Very polite, helpful and has a good soul!
Nate Hill
Dec 05,2024Med Vidi has been amazing I’ve got a phobia for mental health physicians but NP Whitney Oden has been the absolute best provider I’ve ever had she truly cares I’m a very good judge of people & u can see the compassion in her eyes when I speak I truly feel heard and cared for I’ve never had any other provider treat me with such love and compassion and also she really has amazing skills with my treatment everything she’s recommended has helped me drastically I cannot thank her enough and I will never use another provider if she leaves medvidi one day I will follow her
Abraham
Dec 05,2024I had an excellent email experience with Ryan. His professionalism and friendly demeanor. He took the time to address all my concerns and provided helpful information.
Johnny Garcia
Dec 02,2024Had an issue at first with my prescription being sent to a pharmacy that does not carry the medication I use. I called multiple times to have it sent to a different pharmacy and Fiya was completely patient with me. Overall process was amazing. Just make sure to upload your medical records to make the process even faster
Niki Holt
Nov 23,2024The actual doctor that I meet with is great. He's been treating my issues promptly and effectively so I recommended Med Vidi to a coworker. She's been having problems with them since day 1. It's hugely embarrassing and now I'm starting to have issues as well. Customer service is often very nonchalant. One Customer service rep. lied to me TWICE! I have to use an old email link to access my patient portal. And today I had to call and remind them to have my provider sign my new script and send it to my pharmacy before they run out of my medicine for probably several weeks. This experience has not been good and I honestly don't know if I'll be rescheduling another follow up appointment. I'll surely not be making another recommendation any time soon. *UPDATE * (11/23/24) I did get my medicine. I had to harass them a little...but I got it. I appreciate the customer service person that helped me (sorry I forgot your name) today. Problem solved 😌 👌
gregpihotayahoo.com
Nov 22,2024My experience with Alicia was great. She was able to handle my issue quickly and efficiently. We need more people like Alicia. Medvidi should promote her or give her a raise. Infinity stars for Alicia. Thank you.
Michael Lancaster
Nov 21,2024I set up appointment, they cancelled it they said because of my medical history ? They did not tell me until called myself. I am a disabled vet. I have ptsd.and Ihave severe anxiety I have nightmares. I can’t get the Medicine I need, the Va stopped it. When the Va stopped it I went into a very dark place. So I picked up a marijuanna habit. The Habit took a turn for the worst and the weed wasn’t working but made it worse. So I quit the weed, and now my anxiety is back. I can’t sleep, I can’t relax, I have nightmares, Panic attacks. So when I called in for the telepath it would not go through.. The uncaring person in the phone, told me they would not see me because of my medical history. They are very uncaring and can barely speak English. So do not go to this place.. They hate Veterans…
Shane
Nov 20,2024MEDvidi started out promising, but on my 2nd appointment they ghosted me after I paid for the appointment. No one showed up to my appointment, no one helped me when I called in as requested after waiting 20 minutes, and no one provided a solution via email. This is day 14 of no communication/resolution from MEDvidi. The funny part is, once I warned them that I would be filing complaints with the BBB and review pages like this; my appointment has completely disappeared from my dashboard. They don't email receipts for paid appointments either, so it's good I collected evidence throughout the process and if you decide to not heed my warning here, at a minimum collect evidence while going through their processes to protect yourself. Update: After posting this review, MedVidi responded to this post and also reported it for "illegal or harmful content". My guess, is in an attempt to have bad reviews scrubbed. Appears the BBB was able to get them to finally provide a refund. Update2: Medvidi is bending over backwards now trying to get this review removed. They’ve spent more effort on this, than getting my appointment taken care of. Absolutely insane.
stephen sanders
Nov 16,2024I tried to use a pharmacy that did not take new people to fill prescriptions for , Bella made it very simple for me to switch pharmacy thank u so much.
Craig Heath
Nov 15,2024Bella helped me with issue on their backend. My prescription wasn’t going through to the pharmacy correctly…She managed to resolve it for me, while I had issues with previous person there not sorting it out. She was a great help. Thank you very much.
Latane Mason
Nov 15,2024I was charged $200 for a five minute consultation because they gave me a doctor who is not licensed in my state. Customer service asks for the same information, over and over and over. No resolution for over a week now. I'm going to file a small claim in Court, so they will be forced to spend money to hire an attorney. All they had to do was refund $200.
Debee Morris
Nov 15,2024I just love Gina she was kind and she took care of business. She even let me know if I need anything? To pls call & they will do whatever is needed to make life easier for me. She’s a keeper‼️
Janice Ward
Dec 12,2024Needed a refill since I couldn’t get an appointment with my regular provider. Easy process…