MEDvidi is an online mental health service striving to redefine the approach to mental wellness in the US. Our mission is clear and impactful: we aim to transform perceptions and enhance accessibility in the realm of mental health care.
Our team comprises experienced mental health professionals, each holding the required licenses and specializations to address a broad spectrum of emotional and mental challenges. They are deeply committed to providing personalized care for attention deficit hyperactivity disorder (ADHD), anxiety disorders, depression, OCD, insomnia, and other mental health conditions.
We prioritize convenience and effectiveness, ensuring that you can access high-quality mental health care from the comfort and privacy of your home. We strongly believe that mental health care should be as accessible and stigma-free as any other form of healthcare.
We are dedicated to making our services both affordable and welcoming to all. We aim to normalize seeking mental support, and our appointment times are flexible, ensuring that help is available when you need it.
By choosing MEDvidi, you are taking a decisive step towards a healthier mind and a happier life. With our caring team, user-friendly platform, and unwavering commitment to accessibility and affordability, we are here to support you on your journey to mental wellness.
I would absolutely use MEDvidi again for any doctors appointments. My doctor was Dr. McCall and he was such a great listener and really wanted to understand my problem and help me out. He was also very kind and made me feel comfortable. My pharmacy was giving them some trouble with my prescription but Bella, from customer service worked very hard to make sure everything was taken care of so I could get my prescription filled. She was very friendly and I appreciated her dedicated work. I highly recommend MEDvidi for any care you need. I’m so glad that they exist for people like me who need help right away.
Fiya the help center woman is very helpful and gave me a reasonable accomodation with a manual intake form to fill out instead of the multiple choice intake forms that I don't do well with. She is an excellent service representative and MedVidi should be proud to have someone like that on their team. There however is someone else that works there that keeps doing dirty things constantly like rescheduling my appointments for times when the doctor is not even awake and scheduling me for appointments that I don't necessarily want or aren't related to my needs and trying to double charge me for appointments which is a real hassle to deal with. Someone with access to my account constantly causing me all sorts of problems and mischief.
Gina, was very helpful and kind. Understood my concerns with the previous doctor and got me scheduled appropriately and confirmed appt fast! Thank you
Gina, was able to navigate thru an error on my prescription from my Dr., She was attentive, very understanding, respectful and kind.
Great service and Gina was extremely helpful. Prescription came through quickly and provider was very professional and understanding.
Fiya, the representative was quick in responding to my question. She was experienced, which came through in her understanding and ability to quickly take the steps to address my concern.
I was having some issues and Fiya responded right away and took care of my needs so fast. She was amazing
Gina was very professional
I have been a patient for over a year. I am very satisfied with all service I receive. Ms. Gina called me to make sure my appointment and service was correct and confirmed for my upcoming appointment. Gina made my experience top notch! Thank you Gina
I had the pleasure of working with an associate today by the name of Ann Smith who was courteous, helpful, kind, and extremely efficient. I would also like to give the highest praise to Dr. Robin Snead. She is a skilled and highly knowledgeable provider who provides top-of-the-line care. Thank you so much for a practice that truly cares about their patients and demonstrates excellency in healthcare.
Extremely frustrated because they have my prescription prepared, but still have not sent it to my pharmacy. I have been waiting for multiple days, and their customer service has not been able to help or get the issue resolved. I would recommend saving your money and time.
Let’s be real you guys are a scam u take my money discharge me and say your taking my refund not only me my co worker as well that doctor David mcall real weirdo!!!! So my refund never got my money ???? Still waiting You guys take from patients that need meds for mental health real nice oh yea and get weird sexual harassment on your web cam get real
Gina did a good job when I could not connect with my appointment. She reached out to my provider to ensure I can get my needed medication and rescheduled my appointment.
Gina was absolutely amazing!!! Thank you so much!!!!
Gina helped me with a frustrating situation and also helped me get an appointment as soon as possible
Bella Storm is efficient and kind. I appreciate her time and patience to genuinely listen to my problem regarding my prescription and she provided a solution to take care of it
I have been using this teledoc service for a couple years now. And being honest a lot of providers are rushing through the appointment don't really seem to have any real compassion. Always feeling like a number. There are always good eggs within the basket. Dr. Michael Chichak actually took time to listen he was very genuinely compassionate. I am not a drug seeker but I have had providers treat me as such. He made me feel like a regular normal person and helped guide me to make the right decisions for me. Looking forward for my next visit with him. I recommend if you find a good provider within this company to stick with that one person. Thanks Medvidi Thanks Dr. Michael Chichak
Website was not allowing me to book next appt but had a good phone experience and agent completed booking process for me
Changing my rating because they finally resolved the problem! I was having technical issues with my account for a couple of days and was worried i wouldn't be able to see my provider on time as i need my meds. I'm seeing Dr. Lina Ghosh and she has been nothing, but wonderful, caring, attentive, and she actually listens to what you have to say! She makes suggestions and let's you decide instead of telling you what to do unless it's mandatory. It's a bit expensive, but i would say it's worth it considering how great the service is and i've never had any issues with my prescriptions. I always get my medication the same day. Needless to say, i recommend this company 100 percent!
LJW
Nov 13,2024I had a great medical appointment, but can’t get the medication prescribed anywhere. But still being asked to schedule my next appointment?????? Reached out as asked and still no response. I can’t even get the customer service representative on the phone. No answer from help desk