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Reviews 850
Kay Louise Illingworth
Nov 12,2024I cannot recommend Online Spas enough, from my initial enquiry to my tub arriving was just over a week, everyone was really friendly and accomodating and nothing was too much trouble. This hot tub literally has everything and is amazing... to say I'm happy is an understatement.
Craig Smith
Oct 12,2024Good service arrived on time9
Jennifer Holland
Sep 30,2024Great after sales service Always there to help
Robert Keeler
Aug 30,2024From start to finish, great service, difficult delivery which the boys overcame, great debrief on using my spa and superb finiance package Highly recommended
Clare Marney
Aug 04,2024As always orders arrived very quickly (within 48 hours) and I paid for standard delivery . This is always a hassle free purchase and experience. I highly re recommend them based on my use of them.
Sandra Crockett
Aug 02,2024My wife and I really cannot praise on line spa’s more, they were wonderful from our first contact to make enquires to the final delivery. All the way through they provided technical and helpful advice that made the whole experience a delight. The delivery was undertaken in a very efficient manor by knowledgeable and friendly personnel who really understood the needs of the customer. I would recommend anybody who would like to enter the wonderful world of hot tub life to use on line spa’s to make their entry as smooth and stress free as it can be. Their after sales service one month into purchase has been excellent.
Alex clarke
Jul 02,2024From arranging finances and cranes to get it over the house to delivery and explanation these guys have been spot on throughout. Always happy if you need to call then and ask then something cannot fault them in the slightest brilliant start to finish
karen enright
Jun 07,2024Happy with the sales and technical service, installed it a few days later. The staff were helpful and friendly and communicated all aspects of maintaining and looking after the spa well.
Robert Payne
Jun 06,2024Recommend online spas to anyone, whom is looking to purchase a hot tub, from start to finish the service has been excellent and very friendly. Thanks to Katie and Mike for helping choose the right hot tub for my needs and explaining my financial options to suit my budget, special thanks to Miles who installed the hot tub, he took his time and explained everything step to me regarding the aftercare to ensure I get best out the hot tub.
Carl Balfe
May 25,2024Hot tubs was good for first month, noticed a chunk was missing from a panel and then one of the headrest lights went out. Called to advised was called back to say engineer would be out. 2 months later and I'm still waiting. 3 months in and the hot tub has cut out twice now, panel unresponsive. Called Tuesday 21st of May told would be called back, still waiting now and it's the weekend which they don't work..... Update:- Engineer came today 1st June, both light in headrest and control panels had a loose connection, these were reconnected properly and also panels reset to fit correctly, still awaiting new panel due to chip but not causing any issues in terms of insulation and heating. Had a call from the team unfortunately I couldn't talk at the time due to work advise a different time but never called back again.
Avril Allen
May 18,2024Website easy to use , product was dispatched promptly and arrived when they said it would . Arrived well packed and in good condition. They only sent half the order by this was rectified quickly
Steve Spencer
May 16,2024Great service from the start , the installation was a day later than planned, but I was kept informed and installation went ahead the next day as promised..didn't take the guys long. And nothing was any bother
Nicole Marie Brooks
May 16,2024Great communication, easy set up, everything explained and really satisfied
Stewart Elliott
May 10,2024Waited over a week for maintenance guy to ring me but still haven't heard back. Have had to get another company to come and sort out. They never ring you when they say they will. Overall customer service is not the best. Never use them again
Mark Holmes
Apr 21,2024Good fast service
Mrs Amanda Flint
Apr 17,2024Great service and product. Communication spot on from the start. Professional company. Great after sales service. No issues with spa, delivery or set up.
david bolt
Mar 21,2024Got to give online spas a big 5 star for a great service that was very easy and trouble free great hot tub cant wait to get in it . And a big thanks to Miles & Richard for Delivering and installing it, They were very polite and professional and couldn't wish for a more easy purchase,, Would recommend Online spas if you are looking for a hot tub or spar
Carl
Mar 20,2024Hot tub is great for the price really pleased with it would definitely recommend to any one getting 1
Karan Richardson
Mar 20,2024Totally recommend this company to buy a hot tub from. They were very informative prior to buying . The 2 guys that came to install were also very helpful and they then provide excellent aftercare
Unit 2a, Ardane Park, Phoenix Avenue, WF7 6EP, Featherstone , GB
https://www.onlinespas.co.uk
Lindsey Crowe
Dec 13,2024Would recommend Online spas to everyone. Our salesman Baz was great and very knowledgeable. Mike did a great job sorting out the finance and paperwork side of things. Kept us up to date at all times and was delivered and installed on schedule. The installation team were brilliant. Arrived on time and stayed till all set up and showed us how to use it. Was just a great experience and we are loving our new hot tub. Thank you from the Crowe's.