We have just had our hot tub installed and well what can I say!! The service/installation was incredible I can't recommend Miles and Danny enough. They explained everything very thorough and got everything ready and installed quickly and efficiently. They were very professional and friendly. Ash was amazing with keeping us updated with where they were up to with the hot tub being delivered and any questions we had. thank you
We all love it my kids never want to get out of it
Best thing I ever brought! On-line spas was great and very helpful. Would recommend.
Fantastic friendly service from business to my garden. The fitters were very professional and explained everything perfectly. I would highly recommend online Spar’s the value for money is amazing
Highly recommend fantastic service from start to finish . Kept fully updated before arrival contacted when close to arrival . Miles was very knowledgeable answered all of our questions explained fully all chemicals to be used and controls for the tub and care for use . Nothing was to much trouble for these guys Now enjoying our hot tub !! Great quality Great service Thanks tracey
Great service from both sales and the installation teams even coming back late at night to finish installing. Due to the long day couple of bits missing but another team arrived couple days later to give us some great tips to looking after the Tub we love it !!! Great price too Highly recommend this company 👌 👌
Couldn’t fault the service they provided the 2 lads that came was really helpful difficult garden to get into but wouldn’t stop till it was in and stayed till everything was set up and was really helpful
The spa is amazing, the customer service was second to none and the delivery team went above and beyond to get the tub into my garden over a 6ft wall Altogether a great service
Excellent service from start to finish. Sales guy Ashley was great, installation team great lads. Love the tub it’s amazing!!! Would highly recommend this company 🤩
Fantastic all lads so helpful
Very poor customer service. The hot tub is not the quality that was sold as low jet pressure. Spa’s online are passing the buck even though complained within 48 hours of delivery
Fantastic Service from Start to Installation - Miles and Dan are absolute stars, arrived on time, really professional, extremely informative, super friendly, both a credit to the company, I would highly recommend Online Spas. Great job well done all round 👏
Had my tub a week now and i have to say i have been really impressed with the service we have recieved from placing the order to delivery. Information given about the requirements was clear, delivery was great, i had too change the delivery date a couple of times and they were accomodating and really great about about it. The delivery guys were awesome and really knew thier stuff and no question was too daft!! The tub is amazing and we have actually spent a whole week away from tech and just connecting as a family again, which is brilliant. Would totally 100% recommend!
Great service from start to delivery and installation. Prompt delivery and even organised a crane to get the hot tub into our back garden. Installation team very friendly and efficent and set up everything as we wanted. Our Phantom Spa is great. Would highly reccommend Online Spas
Arrived on time. Installers very knowledgeable and efficient. Would recommend to anybody. Hot tub is great
Great service! Arrived on time and the men who installed it showed me everything and were very friendly! The tub it self is amazing we have been enjoying it every night!
Had our hot tub fitted on Tuesday by Miles and Dan. Great lads, very efficient. Couldn’t get the hot tub in as planned via the neighbours garden behind us. They ended up bringing it through 3 of our neighbours gardens. Was quite difficult but they managed it fine and then set up the tub. Provided all information needed and showed us both how to use the tub. Very knowledgable and informative. Love the tub. Very happy with the tub and service received. Definitely recommend!
Fantastic spa, really good customer service. We ordered over the phone and the sales representatives were incredibly helpful all through the process. Delivery received on time and installed quickly and professionally. Would highly recommend.
We got the Dubai hot tub and it’s huge but amazing my 4 year old has been in there everyday he loves it. Very happy with the delivery,excellent customer service’s
Mr Wilkinson - Brackley
May 10,2021Many thanks to Online Spas for our superb Phantom Hot Tub. Online Spas are an excellent company to deal with from start to finish. The office staff are extremely helpful and happy to advise you with any questions you have. The team that delivered the Spa where also very Knowledgeable and professional. The installation was prefect. Again many thanks.