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Reviews 750
Dabs
Mar 13,2025Prompt to respond and very helpful. I'm new to this service but so far so good. I would definitely recommend!
Danny Lau
Mar 13,2025It is a reliable and great service with help readily available!
Earning Evolved
Mar 13,2025Denise D, Josie H & the rest of the PostScanMail team were amazing with their pre-sales support! They were so good and so thorough that I actually signed up for the service. I have several businesses I'm starting & needed one central address for mail. Denise explained what I needed to do & answered every question I had quickly, kindly and efficiently. Then, when I had more questions, Josie on the chat system went above and beyond to answer those questions. Their overall pre-sale support was just WOW and solidified my opinion of the business. Signup was super easy. They made the process painless. I've searched all over and spoken to many sales & support reps in my quest to find a virtual office business address. Denise, Josie & team were exceptional, in my humble opinion, and they made my decision so much easier. This is one major issue I can scratch off of my to-do list and get on with working on my businesses. Thank you so much PostScanMail! Your presale service was exceptional, your signup process was simple and I'm hoping the actual service is as good as the support is. I'm now your customer! Yay!
Peeter Kuum
Mar 13,2025Quick and helpful support
Arturo Lino
Mar 11,2025I love the service, as it simplifies my tasks, I can receive postal mail while in another country, the platform is intuitive and state-of-the-art, without a doubt it is excellent.
CJ
Mar 08,2025PostScan Mail is a very great option for a virtual mailbox which also has physical locations. Please read all the terms, conditions and fees before signing up because the price for signup is different from the monthly price. I made the mistake of not completing reading everything. I did contact customer service via email and Denise was awesome. She did explain what the extra fees were for and also helped resolve my issue professionally. I definitely recommend PostScan Mail if you have a business and need a physical address or if you are an individual who needs a physical address for mail and packages without using your actual home address.
Sierra Ransom
Mar 08,2025Great Customer Service! Helpful staff that is there for support every step of the way. Denise and the team do a great job responding back to your needs and giving helpful feedback. Will recommend!
Gary Cook
Mar 07,2025I just signed up so no day to day experience yet. I'll update if necessary. Seems to offer the best price for the services offered. Taking away a star for the horrible online Notary Services they offer to complete the required USPS Form 1583. There are two online notary services offered that come with a $20 charge. I tried both. The first I tried simply didn't work. Wasted a lot of effort try to scan and photograph ID's before I quit. The second choice (NotaryLive - Separately reviewed here on Trustpilot) eventually finished notarizing the form and forwarded it to PostScanMail. During the process you have to deal with a buggy user interface causing presentation issues. In hindsight, I should have driven 5 minutes to a local notary for this simple task. My form is filed. Two more to go which will be done manually. When I completed and printed the form online for print, I discovered you have the option to go to the location with your ID to present the USPS form. No notary required. No fee. They are near my home so that's how I'll handle the next two.
King Harris
Mar 06,2025I recevied a quick response that got straight to the point and gave me exactly what I was looking for. That's the type of customer service people look for, great job.
Stella Kohn
Mar 06,2025Terry Obrien is the Best!! I signed up for multiple accounts and needed them up an running asap! He was patient, quick and had it all done in one day! Thank You
Catherine Crispo
Mar 05,2025I had a fast and helpful answer, I was able to solve my problem in just a few minutes.
Denis & Michele Lacroix
Mar 05,2025Terry, customer service rep went out of his way to assist me in the process of getting my mailbox set up for both my husband and I. He was informative, personal and extremely helpful. All of my inquiries to PostScan mail have been met in a similar fashion. Excellent customer service has made me most confident in choosing Post Scan Mail and doing so over other companies.
Shayna
Feb 28,2025Latia Gould was very prompt and clear in her response. She went out of her way to make sure my question was answered. It's service like this that makes me confident to continue my subscription. Many thanks!
Toni R.
Feb 27,2025Quick and easy setup. Efficient service and Excellent customer service. Exactly what I needed for my temporary mailing services!
Darek
Feb 27,2025Quick response and follow up.
Ronit Lev
Feb 25,2025I needed to do a renewal of the subscription and had endless questions. Beverly was very tolerant, and answered every email very quickly and a very elaborated answer. Amazing!!!
Heather Robinson
Feb 18,2025Veronica was wonderful! She was very patient and she went through the whole process step by step to make it easy for me. When I made an error, she was able to quickly sort it all out so we will be able to receive the mail in the fastest time.
Preston Santiago
Feb 18,2025The support team was very helpful with an issue I had with my USPS 1583 form
Ronald Northern
Feb 18,2025Customer experience and interaction with support and back-of-house personnel always exceptional above the normal beyond and above / industry standards I would recommend highly PSM to anyone, business or otherwise they have a U.S. and global staff that allows one to interact with them almost at will from anywhere on the globe Great Value and ROI savings Best Practices
1950 W Corporate Way, CA 92801, Anaheim, US
https://www.postscanmail.com
George Norberg
Mar 14,2025Great app and support team. I accidentally picked the Standard package, and they downgraded me to the Starter package no questions asked along with a refund for the difference.