The product was as described. I appreciated the extra Travel Plug.
Product as expected
Got product I ordered on time. Delivery company provided excellent help when I could not be at the delivery address on day of planned arrival.
Easy to buy, quick to send, no fluffing around, delivery was within 7 days. I'll buy from here again in future
Straight forward ordering process with free, fast delivery as promised,
Ad implies items are in stock in Australia. They are drop shipped from China . Supplied with european charger.
Excellent communication and I was able to track my product all the way from dispatch to receiving the phone. I purchased a Xiaomi 14
Phone the exact speciallty model I asked for fast postage great tracking Was a little skeptical at first not knowing the website or company tuenes out great. No contact with customer service needed
I purchased a Xiaomi Mi14 phone and the entire process was easy. I had a few enquiries regarding specific features of the device and that it would work correctly in Australia without any modifications from the factory settings. Responses were fast and relevant to my queries and gave me confidence in my selected device and this supplier. From placing the order to delivery at my home was five working days which is very acceptable. I found this company to be professional and easy to deal with and will certainly check with them when making future purchases.
Fast and efficient service. Shipping details traceable. Would purchase with Spectronic again
Fast delivery of phone. Phone came exactly as described
Fast shipping and great price. Highly recommended.
Delivery was slower than expected, but otherwise no problems & good price. Update: love the phone - super fast charge & I'm only needing to charge every 2nd day sometimes. 👌
Device came quick great communication with spectronic staff .
Good communication. Great product. Quick delivery. Courier even phoned me to advise parcel delivered as I wasn't home.
I recently purchased the OnePlus 12. Which is a great phone. After a lot of research as to where to buy this phone from I ended up choosing Spectronic. I was very nervous as being an online store you can never really be sure. Customer service was good, answered many of my questions prior to purchase. After purchase contact has been a little harder but I have been getting replies. I had the option to specify which charger I would like. The 100w Aussie charger or the Supervooc original UK charger with an AU Adaptor. They assured me the phone would be shipped the following day of purchase. Which it was. I went for the express delivery, I ordered Thursday night and received the phone the following Thursday. As it gets shipped from Hong Kong. (Though they don't state this at time of ordering when asked where it was being sent from) So unsure if going through standard shipping if it would take longer. I haven't had to try and claim any warranty off them so cannot comment on this. Though I hope they do come to the party if needed to. All in all I am happy with Spectronic and would order again through them.
Purchased phone stopped working and they refused to help. spectronic stopped replying to advise whether repair , refund or replace. Would suggest you avoid at all cost, better off paying few bucks and buy from a reputable store.
Very quick delivery well communicated
Easy ordering platform and prompt delivery from Hong Kong. Thanks for a simple transaction and a great new phone.
franky dejong
Jul 25,2024Shopping with Spectronic Australia is a pleasant experience for me. The website is user-friendly and well-organized, making it easy for me to navigate through options and find detailed information about each model.