SupaGlazing Ltd.
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SupaGlazing started as a family business in 1981, which has expanded tremendously over the last 37 years. The reason for this is the high quality products supplied together with good quick service and ethical trading – our customers don’t have to wait weeks and weeks for their windows etc. We are well known for our speedy delivery usually 2 – 3 weeks from a firm order. Our factory is situated at Strood and customers are welcome to visit and look around. We also have 3 showrooms situated around Kent.
Reviews 249
Glenn Sullivan
Dec 09,2024Gone bust £5,000 deposit down the drain, the salesman was nice but wait to see if I get anything back! Gutted!
Ann
Dec 07,2024I had a mixed experience with SupaGlazing Ltd. Initially, the process of getting new windows installed seemed promising, as the communication was efficient and the staff were friendly. There was a small hiccup with a detail during the installation, but it was promptly resolved. However, on the morning of the fitting, the team was delayed, and although they managed to complete the job, there were issues with the finish, which required follow-up. Despite these challenges, the company addressed the problems, though the overall inconvenience affected my experience. I appreciate their effort to rectify the situation but believe there is room for improvement in their service reliability. 3 stars.
Ann Norris
Nov 28,2024Not the only person to have been caught out I know. I paid a £2700 deposit on 2nd November. Last communication with the company was last week confirming fitting for today. No fitters arrived and I find out that the closed down. Answerphone on in the office. Sales person not responding to messages. Website taken down.
simin abbotson
Nov 28,2024They appear to have done a runner and folded. It was really nice of them to take a £2000 deposit for a job for me with clearly no intent of even starting. Main phones to answer , mobiles disconnected and website deactivated so they clearly had it planned just to rub salt in . I dare say I am not the only one. Anyone care to bet that a company with a similar name starts up shortly from the same location.
John Hawkins
Oct 09,2024We have been regular customers over many years of Supaglazing and decided to have a new window to a shower room installed from the initial deposit to the final installation went reasonably smoothly apart from a detail not observed on the first install but this was quickly remedied and final payment made communication was efficient with the main office and Colin the builder excelled as a company representative 5⭐️⭐️⭐️⭐️⭐️
Baldrick
Oct 02,2024I don't normally leave Reviews as a lot of people just put lies. But after deciding to have new windows fitted and contacting several companies, Steve from Supaglazing came round and was totally honest and answered all our questions. We went ahead and today was the big day. Lovely helpful fitting team, clean and tidy, but do drink a lot of coffee 😁 The office girls have kept me updated with every step, Lovely friendly team of people. A long standing company who still deliver a first rate product and service. Thank-you Supa.
Laura B
Sep 29,2024This was the worst experience I’ve ever had. I have had lots of work done in my home and thankfully this has been the only negative outcome- but want to warn others. The salesman was very kind, but I did have to chase quotes, which should have been my warning maybe! It was all booked in, and on the morning of fitting (I had taken day off work) I was told the fitters were sick and they couldn’t send anyone else until tomorrow. Which was frustrating- but people get sick. It was the lack of apology and laugh when I asked if this was due to the England final the night before. But still. People get sick. The fitters came the next day and made a complete mess. The house area where the window was fitted was COVERED in dust and debris. They left so quickly and didn’t ask if I was happy etc. just gave keys and left. I was having to work from home and didn’t really click until I went to open the window to see the absolute disaster they made of the window. The frames on each side of the window were different. There was a crack in my ceiling. It didn’t sit straight with the wall and the sealant was dripping around the edges and looked AWFUL. I called right away and sent photos. Was told they would send someone out to look at it. This took a lot of chasing but finally someone came. This man was the only professional and trusted person from this company. He said it was poorly done and they had used outside sealant inside. Said window wasn’t placed properly. Would need fixing. Again I had to chase this being organised. Numerous times. Finally told they would come and I took day off work again. Called that morning to double check definitely coming, reassured would be there by 12. Get call at 1pm to say that they had only booked one person and would need to reschedule. I was so cross but needed this window done. Chased again to have this rebooked. And was even spoken to rudely, well we tried to book it on the Tuesday but you were working. I am a midwife and cannot work from home easily!! I was still very polite at this point. And agreed a new date. They said would be morning, as manager would also be coming. They arrived at 12pm. I booked half day, and now had to work from home that afternoon with noise etc. No apologies from management. They fixed it, and although there is now damage to the ceiling coving. I had held back £100 and asked for this to be removed from my fee, due to the terrible treatment and missed work. But was told by Tracy if I didn’t pay, they would not send me the guarantee for the window. If I thought the window was put in well, I may have risked it. But I have very little faith. I was always polite, tea/biscuits, paid on time etc. and I was treated so poorly. DO NOT RECOMMEND. They offered me the cheapest price, and I now know that sometimes it worth it to pay more. UPDATE: notice how there are two positive reviews now?! After my honest one. Look what others giving 1 star have said about staff being forced into leaving fake reviews….hmmm
Nora
Jul 04,2024We had all our windows and doors replaced and a utility room fitted by SupaGlazing Ltd What an amazing company All the staff were fantastic, always kept us informed of progress and always helpful Delighted with the work done. The workforce were great, did a wonderful job Would definitely recommend this company
Debbie John Cg
Apr 06,2024Had complete house done a few years back. Most of the window units have blown. Yes they are out of warranty but older windows keep their seals much longer. Seem to have had a poor batch fitted. I hope their units are of better quality these days. Wish I had chosen a different company with hindsight.
Martyn France
Sep 29,2023Well what can I say! Quote on Friday, Survey on Sunday, work started on Wednesday and completed by Friday…. 7 windows and a 5 window bay! Martin and Dave were amazing… hard working and so conscientious… and tidy! The whole team at SupaGlazing have been brilliant… faultless. Got the lads coming back very soon to do the front door! Would 100% recommend 👍🏼
Emily & Jack
Jul 15,2023Brilliant 5* service from George Jones supporting us with designs and plans for both our upstairs and downstairs windows, front door and sliding doors for our kitchen extension. The Supaglazing team have been efficient and easy to deal with, from finance options to delivery arrangements. Also big thanks to Darren and Jodie for a quick and smooth installation!
Graham
Jul 14,2023The team at SupaGlazing did a fantastic job on our new conservatory, we are really pleased with the overall result.
Nicola Murphy
Apr 15,2023Supaglazing was our 6th and final quote after dealing with some very pushy, unpleasant sales men. From the moment Shane came round our house to give us a quote, we straightaway felt that he was an honest, decent guy who we could trust. We were extremely happy with the reasonable price for replacing all of the windows (17 in total). The fitters (Dave, Dave and Luke) took 4 days in total and from the moment they arrived they were polite, respectful and hardworking. We were so impressed with the speed and skill at which they removed and replaced our windows. The admin staff at Supa glazing were also extremely friendly and helpful and made the whole process seamless. After dealing with 5 other window companies (national and local) I would 100% recommend Supaglazing. Our house has been transformed and we are delighted with the windows.
Jamie Underhill
Jan 13,2023Excellent service. Competed the 8 windows in 2 days. Less that a week later they came to replaster the wall that had fallen down. After realising 2 windows weren’t level they also came round the same day as the builder to check every window and redo any that weren’t level. Very impressed and would highly recommend
Kim Jones
Dec 30,2022Excellent quick service - great windows and door at a competitive price - fitters polite and worked hard many thanks
Mrs Beal
Dec 02,2022What a truly amazing service from all at Supaglazing right from the start. The Sales person George, surveyor and aftercare, and above all, the installation team! Such an amazing finish on the windows and doors with very minimal mess to clear, and a happy installation Team. The price was exceptional, but you really do get what you pay for!” The windows and doors (complete house) look and perform with outstanding quality. Thank you for a great experience, I would highly recommend Supaglazing.
roberta bobbiepub.com
Oct 22,2022Really pleased with the windows and door that Supaglazing fitted for us. I am the landlady of the Stag pub in Wainscott and had the front changed. George the salesman was very professional and not pushy at all and We were very happy with the price. The windows and door were fitted 3 weeks later, and the fitters Dave and Luke were excellent. Highly recommend… thank you Everyone at Supaglazing for your A+ service.
Alan Binskin
Aug 24,2022We had a date booked to have our double glazed sliding doors fitted and two guys showed up on time, fitted the doors without any fuss whatsoever, cleaned up behind themselves, all done in a few hours, perfect 👍 Will definitely ask them back. Thank you SupaGlazing.
Emily McCabe
Jul 11,2022George gave us our quote on Monday the surveyor came on Tuesday and the work started on Wednesday and was all finished on Friday. Amazing service mark and chelene installed the soffit and fascia and guttering and done an amazing job then James and Phil installed windows and doors and there work was amazing too I would highly recommend supaglazing to everyone
Unit 5 Deacon Trading Centre, Knight Rd.,, ME2 2AU, Strood, GB
http://supaglazing.com
Colin
Dec 14,2024Meetings of Creditors SUPAGLAZING LIMITED (Company Number: 01559083) Registered Office: Uni, 10 Deacon Trading Centre, Knight Road, Strood ME2 2AU Principal Trading Address: Uni, 10 Deacon Trading Centre, Knight Road, Strood ME2 2AU Notice is hereby given, pursuant to Rule 15.8 of the Insolvency (England and Wales) Rules 2016 that the liquidator has summoned a general meeting of the Company's creditors for the purpose of NOTICE IS HEREBY GIVEN pursuant to Section 100 of the Insolvency Act 1986 and Rule 6.14 and 15.8 of the Insolvency Rules (England & Wales) 2016 ("the Rules") that a Virtual Meeting of the Creditors of the above named Company is being proposed by Katina Georgina Smith-Jones, the director of the company, in accordance with resolutions passed by the Board of Directors. The virtual meeting will be held at Time: 10:15am, on Date: 16 December 2024. A meeting of shareholders has been called and will be held prior to the virtual meeting of creditors to consider passing a resolution for voluntary winding up of the Company. A list of the names and addresses of the Company's creditors will be available for inspection free of charge at the offices of Libertas Associates Limited, 3 Chandlers House, Hampton Mews, 191-195 Sparrows Herne, Bushey, Hertfordshire, WD23 1FL between 10.00am and 4.00pm on the two business days preceding the date of the creditors meeting. Any creditor entitled to attend and vote at this virtual meeting is entitled to do so either in person or by proxy. Creditors wishing to vote at the virtual meeting must (unless they are individual creditors attending in person) lodge their proxy with the convener before they may be used at the meeting. Unless there are exceptional circumstances, a creditor will not be entitled to vote unless his written statement of claim, (proof'), which clearly sets out the name and address of the creditor and the amount claimed, has been lodged and admitted for voting purposes. Proofs must be lodged by 4pm the business day before the meeting. Unless they surrender their security, secured creditors must give particulars of their security, the date when it was given and the estimated value at which it is assessed if they wish to vote at the meeting. The resolutions to be taken at the creditors' meeting may include the appointment by creditors of a liquidator, a resolution specifying the terms on which the Liquidator is to be remunerated, and the meeting may receive information about, or be called upon to approve, the costs of preparing the statement of affairs and convening the meeting. The meeting will be held on 16 December 2024, at 10:15. In order to be entitled to vote at the meeting, creditors must lodge proxies and hitherto unlodged proofs with Nicholas Barnett at Unit 3, Chandler House, Bushey WD23 1FL by no later than 16:00 on 13 December 2024. The liquidator will treat any debts of £1,000 or less as proved for the purposes of paying a dividend, unless creditors advise the liquidator that the amount of the debt is incorrect (in which case, proofs must be submitted) or that no debt is owed, also by 16:00 on 13 December 2024. Any creditor who has opted out from receiving notices may nevertheless vote if the creditor provides a proof by 16:00 on 13 December 2024. For further details, please contact: Nicholas Barnett (9731), Libertas Associates Limited, Unit 3, Chandler House, Bushey WD23 1FL, Telephone: