All worked very well until I tried to upload proof of address section. Tried several times to send Council Tax bill. It scanned repeatedly but failed to upload. In the end I could not tell whether it had scanned or not but after another ten mins I got a message saying check was complete.
Quick and easy ID verification, it must have taken me around 3 minutes in total, also preferred to do this on a secure app rather than email the solicitor my id, bank statements etc.
Not being used to use phone scanning I had difficulty lining up pictures. Otherwise more or less straightforward.
I was worried I had a lot of messages and I can't reply until I have help from my daughter as I'm disabled. Rob put me at and said it was fine to do it at weekend when my daughter can help. He was reassuring. Thanks Rob Lisa
I had a problem uploading one of the documents and needed advise but I couldn’t find a way to contact Thirdfort. I still don’t know if I have submitted sufficient information.
Needed to use Thirdfort for solicitor ID check. Easy to get going. It did not like a PDF I tried to upload so I switched to using phone camera for that document and that worked OK. In all it took me 10 minutes to get to a completed state and ten minutes after that I got a confirmation. So low effort for an important activity.
It was very helpful , thank you so much 🤗 100% great job
I used the ThirdFort app to complete an identity check for a solicitor. It was a polished app that led me carefully though each step so it didn't feel intimidating as a first-timer. So much better than sending passport and driving licence by registered post.
Helpful and patient, thank you
Excellent Very patient young man
Dealt with a super efficient and very service focused guy called Robert. He was fantastic would definitely recommend them.
Very smooth app - really impressed
Very quick and easy to use to verify ID for a house purchase. Very impressed with how little time it took to check everything
Had a tech issue,made a call to thirdfort and it was resolved in 20 mins
Easy to use, easy to follow instructions very quick and saved a trip to the Solicitors, great app.
Simple to follow instructions and the 1 query I had was dealt with very efficiently by Robert in the support team.
I recently had the pleasure to speak with Tahira who helped me fill out my form with photos of passport, bills etc. Tahira was so patient, professional, friendly and kind and made it so easy to sort out.Thank you so much Tahira
Great app! So easy to sort my ID
Incredibly straight forward and easy to use.
SJ
May 03,2025This was my first experience of using Thirdfort to verify my identity for a solicitor and the process was extremely quick and easy.