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Operating by appointment, E-Bikeshop is the UK's largest independent eBike specialist. We deliver worldwide and offer the very finest selection of Electric Bikes.
Reviews 256
Reda Bouadi
Nov 07,2024AVOID..Dreadful tantrum and defensive response to a very reasonable complaint, rather than any attempt to apologise for very poor service. Our club won't be using them further. Avoid like the plague, so much better service elsewhere Read the huge number of poor reviews!
Colin bell
Nov 07,2024Best customer service I've ever dealt with answered my problems very quick and very helpful indeed for my cube reaction hybrid pro 24
Duciuc Sorin
Nov 06,2024I would like to take a moment to express my sincere gratitude to Ben for his exceptional assistance with the query I raised. Ben went above and beyond in providing me with all the details I needed, and he supported me every step of the way. His responsiveness and dedication were greatly appreciated. I would also like to extend my thanks to the entire team for their continued professionalism and hard work. It’s clear that everyone is committed to ensuring a high level of service, and I truly appreciate all of your efforts. Well done to all involved!
Roy Anderton
Nov 04,2024Very good knowledge and support. Great customer service
Ian Swinney
Nov 01,2024Made appointment... Really good discussion around what kind of e-bike I needed...Ben was very helpful and informative, no "hard sell", just good advice. Had trial ride down the road, came in and bought it..! The whole experience was excellent. Highly recommended.
Steve Forgette
Oct 27,2024Top service
DOUGLAS STEEL
Oct 23,2024FIve star item and 5 star service
Rob Jackson
Oct 21,2024Super quick processing and delivery
customer
Oct 20,2024Excellent website with easy ordering
Chris Storey
Oct 20,2024Fast delivery
Mr Jeff Doyle
Oct 19,2024Excellent 👌 bought two bikes from these guys. Very knowledgeable 👍
James Giffen
Oct 18,2024Quick, and well priced delivery.
Richard Cook
Oct 14,2024Parts dispatched within a couple of hours,,
Adrian Spink
Oct 11,2024Purchased a few items from these guy's, including a Cube ebike, and there customer service is second to none. On this occasion I ordered a replacement rear light at 12:30 and it arrived within 24 hours. Other companies have taken months, yes months ! Highly recommend.
daniel black
Oct 10,2024Friendly and helpful and fast delivery
NG
Oct 08,2024Easy website to use, kept up to date with delivery. Delivered quickly. Will use again as they have good selection of spares for eMtb.
Susan
Oct 08,2024Excellent customer service, Martin was very helpful
Angie Kinghorn
Oct 07,2024Replacement part - a Bosch e-Bike Battery Pin Protection Cover was dispatched and received quickly.
Paul Grant
Oct 07,2024I ordered Monday night and delivered Wednesday morning, you cannot get better service than that.
Coxbridge Business Park, GU10 5EH, Farnham, GB
https://e-bikeshop.co.uk
Martyn
Nov 14,2024Excellent service / delivery