Operating by appointment, E-Bikeshop is the UK's largest independent eBike specialist. We deliver worldwide and offer the very finest selection of Electric Bikes.
Provide a great service. Bike dispatched on time. Bike well packed. We had a slight issue which was actioned very quickly. Pleasure to do business with, even if itβs an online purchase for us. Would definitely buy from e-bike shop again.
Customer support Alfred was very helpful and quick to respond to my query. Replacement part was shipped very rapidly.
Great service!
Was unable to locate a supplier of the Orbea dual pannier bag in Queensland Australia, so was pleased to find e-bikeshop UK. The bag has arrived in Australia, due to be delivered tomorrow.
Quick knowledgeable service
Quick response and delivery for a part Iβd had issues sourcing elsewhere. Iβll be coming straight to e-bikes shop again in future.
Great communication fast delivery an absolute pleasure to deal with.
they just know their stuff!
I bought the Thule Velocompact tow bar two-bicycle bike rack. It was a good price compared to other sites, and delivery was prompt. Very satisfied with e-bike shop.
Fast delivery and bang on what I needed
The fast and courteous response to my concerns and queries, not to mention the concessions to match other suppliers offers. Rapid response to questions asked, no matter how trivial.
So easy to order your E-Bikes and parts from the company, and very good customer service.
Great response from e-bike when I needed a replacement part for my bike. The part was delivered very promptly.
fast and great service
Part received quickly and well packed
Totally excellent The head bike mechanic Steve really knows his stuff
Easy ordering, quick delivery, great price. Although the returns policy is not very clear and didn't know procedure if the part i wanted didn't fit which made me worry about ordering it. Turns out i need not have worried as it fit perfectly. If you simply tell me i can and how to return something that won't fit before i buy it i will use you again for sure.
Helpful advice throughout the purchase, good progress updates on the purchase, thorough handover of a beautifully built bike which Iβm very happy with.m
Couldn't ask for better service.
Tony
Oct 06,2024This team are simply brilliant.. Thank you so much for making the purchase and upgrades to my new e-bike so easy. There are so few things in like that go as they should these days.. But this experience was one that really did!! Well done and thanks again!!