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Operating by appointment, E-Bikeshop is the UK's largest independent eBike specialist. We deliver worldwide and offer the very finest selection of Electric Bikes.
Reviews 256
Justin Thomas
Dec 22,2023The attention to our individual requirements was very reassuring and professional. We had plenty of information, and spec before buying and felt that the bikes recommended were appropriate for each of us.
Mr Ramsdale
Dec 21,2023All the agents are knowable friendly and very helpful Phil
Karine Pecheur
Dec 21,2023E-bike shop is the best specialist in Emtb in the country. I have been travelling in many places but keep on coming back to this shop to buy my bikes. They are a lovely team of passionate people with the expertise to help you make the right choice. I am a very demanding customer, but honestly, they all have been so patient with me! I am having a blast on my new Orbea Rise M Limited, I made the best choice ever, and will visit Ben and his team when it is time to upgrade. A huge Thank You for helping me find my dream bike!
Colin Brookshaw
Dec 20,2023From initial conversation, to viewing and test ride,everything was smooth and well organized. Sales team were very knowledgeable and helpful with sizing. Had test ride to check size. Time from ordering to picking up the bikes was shorter than expected. Adjustment to fit when picking up, and advice on riding modes and general riding tips were a great help. Have had contact since buying for some technical questions. Again very helpful answering all questions. These are the go to guys for e-bikes highly recommended.
Mike
Oct 17,2023Exceptional from end to end. Choosing the provider - E-BikeShop was an easy choice. My employer used Halfords for their bike2work scheme and the options for the main providers were really limited in choices of bike and the companies who accept these vouchers were limited too. Ebikeshop accepted my vouchers and their range was far better than others. Most companies accepting bike scheme vouchers charge up to 15% but ebikeshop don’t. That saved me £450 alone. Finding the right bike and ordering - I used the size guide to make sure I ordered the right frame. I also used their Webchat to find out more about the bike and the process. They were so helpful, came back really quickly and I was dealing with the same people. The whole process was so easy for me. The bike itself - fantastic. Top quality, delivered really fast and a joy to ride. It came pre-built with me just needing to make some adjustments to the handlebars and saddle to suit me. They also provide a decent set of free pedals which most don’t - another saving! All in all, I couldn’t recommend them more. Thank you so much
Adrian Wood
Sep 24,2023massive thanks for professionalism and experience sorting this for me. Steve was fantastic, I didn’t catch the name of the other guy, but equally supportive. A credit to the team. It’s what the bicycle world needs in this age of faceless transactions. Thanks again.
Geraint Williams
Aug 26,2023Very helpful staff , all questions answered straight away. Just an all-around great service
Robert
Aug 04,2023Great customer support what ever the issue is they’re more than happy to help. :)
James Robert Gordon
Aug 04,2023Best customer service on the go.The staff are awesome any issue with a bike that you purchased from them thier happy to help . ⭐⭐⭐⭐⭐
David Miller
Aug 04,2023Really easy to use the Cycle to Work Scheme, fast delivery and excellent customer service. Highly recommend the folks at e-bikeshop.co.uk!
Customer
Aug 03,2023Fast efficient service, resolved a motor warranty claim very quickly. Very helpful at all times, asking relevant questions & given correct advise at all stages during my warranty claim. Also was great service when I initially bought my E-MTB from the E-Bikeshop. Great company to deal with & will definitely continue to use them for any further e-bike purchases etc.
customer
Aug 02,2023Great customer service, very helpful and knowledgeable
Chris Bickerton
Aug 01,2023Just wanted to say how good e-bike shop.co.uk was to deal with. I ordered a Cube Kathmandu Hybrid bike, and then I upgraded to a Pro model after, and it still was with me the next day. Brilliant service from Ben, and the bike is amazing, especially in Bristol, as lots of hills which it glides up. Thanks again.
Andrew Gubbin
Aug 01,2023Really, efficient, flexible and good advice.
vernon Robinson
Aug 01,2023Last year I gave up motorcycling at age 88, my E-bike has replaced that activity albeit on a smaller scale, it gets me out and about, I love my E-bike. However I need your help, there was no users handbook in the package delivered, you helped me with the broken stand, that is ok now. I am concerned with how to get it serviced, I cannot ride it to the nearest shop at Kenn near Exeter, where can I go?
Bill McKinley
Jul 31,2023I was about to leave on holiday and my wife and I made a quick decision that we wanted to take our bikes with us .. however, as we were going to tour some Scottish islands (with lots of hills!!) we elected to buy a couple of e-bikes at the last minute. I could not find a company who were able to deliver the e-bikes that we were looking for (ORBEA Vibes) apart from e-bikeshop who were super helpful, delivered on time, in perfect working order. We love the bikes (tried and tested!) and couldn't be more happy with the service. Would highly recommend!
Katherine
Jul 30,2023Bike arrived very quickly and was easily put together. When I needed to speak to someone, they were very helpful and knowledgeable.
Amy
Jul 28,2023Excellent So helpful - very patient in explaining what would be right for us, talking through all the options. We ended up with the perfect bike and we are delighted with it. Thank you!
R.O.
Jul 23,2023Excellent service from this company (ordering, delivery, support - quick and easy). I purchased a first class bike which is spot on for my current use.
Coxbridge Business Park, GU10 5EH, Farnham, GB
https://e-bikeshop.co.uk
Adam Garner
Dec 22,2023So easy to buy a bike from the e-bikeshop.co.uk Really quick to respond to queries and great overall service - Definitely recommend!