Northern Energy supply domestic home heating oil, LPG gas, commercial heating oil and LPG as well as Agricultural Oil and LPG from a North Yorkshire base.
Good value and a reliable company
Excellent Service Great customer service provided by friendly staff. Delivery guys very nice to. They turn up on the scheduled day, fill the oil tank and post the delivery note through the letterbox. Perfect in the lockdown situation. Highly recommend.
Always polite, helpful, prompt and efficient.
Prompt efficient and courteous service as and when required. Price good.
Great customer service. Delivery drivers always polite. Would highly recommend
Quoted me a price for fuel oil which we accepted and was told they be here in around a week. However, they then called a week or so later to say their price had changed and was now going to be over 10% higher !! I responded by saying a quote is a Verbal contract but they simply refused to honour that price giving me an option to take it or leave it !! Never had this from any other company in 25 years . Not very professional Imho .
Very good service totally reliable. They always ensure we have adequate supplies and the drivers are always helpful and cause minimum disruption.The company is very customer oriented and always gives good service
Excellent service provided by friendly staff. They turn up on the scheduled day, fill the oil tank and post the delivery note through the letterbox. Perfect in the lockdown situation.
The service provided by Northern Energy is always very professional - I receive calls to remind me when I need to fill up and they always come on the date specified. I am very happy to buy me heating fuel from them
Whenever we have needed a response it as been available.
A very friendly and helpful organisation -- dealing with them is not like 'dealing with a machine' but rather like dealing with real 'northern' people: friendly and helpful.
A great Company with exceptional customer service. Excellent communication and puts the customer first. Would highly recommend this company.
I recently ran out of oil. Northern energy managed to get me a delivery within 2 days, despite having to prioritise the vulnerable at this very difficult time. The lady I spoke to couldn't have been more helpful. The service is very personal and top class. The delivery drivers have always been very helpful too. I wouldn't get my oil from anywhere else. Thank you northern energy!!!
Staff very helpful,delivery on time. Excellent service.
Obliging staff, good prices and delivery when expected.
I live dealing with Northern Energy. They are polite and efficient and I always feel valued.
They deliver very quickly and I have never had any problems. No cause at all for complaint.
Excellent service, everyone from office staff to delivery drivers always helpful and courteous, my only quibble this year is we don’t seem to have an annual statement but that can easily be forgiven during these unprecedented times. A huge Thank You to you all for all your hard work over the last few months.
Excellent service
Murphdub
Jun 08,2020Have been a customer now for 2 years. Good service, very responsive and competitive heating oil prices